TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Very much up to the usual service.
Great value in this trip.
Only down side was the cost of the meals at FD$86 pp (fixed price) for Dinner 5 nights in a row, was greater than what we expected, even if you only felt like a snack.
ALL other matters were 100%....

Edwin Newton Dodge

14th May 2018

All good as usual

Tanya Grayling

14th May 2018

Easy booking process will definitely use again

Nicole Michelle Ockwell

14th May 2018

it was a pleasure dealing with both Kelly and the company.
i would highly recommend your services to family and friends and will definitely book again.

Joanne Mandatis

14th May 2018

Everything went smoothly, value for money was great. Second time we have used Travel Online, and definitely will again.

Robert Wallis

14th May 2018

Responsive, efficient, helpful. Would definitely use again

Jennifer Jamieson

14th May 2018

Rebecca was fantastic and very prompt in responding to booking questions and finalizing everything. Hassle free and would definately have no hesitation in booking through travelonline again. Thanks heaps :)

Cheryl Barnes

13th May 2018

very helpful

Paul Hepworth

13th May 2018

Every thing has been perfect so far and would recommend Travelonline to family and friends

Esther Heaps

13th May 2018

Travel online made the whole process easy and was a pleasure to deal with helping me to plan my trip every step of the way. Will definitely use the assistance of travel online with my next holiday booking

Ashley Gore

13th May 2018

Smooth process throughout, couldn't be happier!!

Eric So

12th May 2018

A very helpful and informative company.Quick to set everything up and very quick to respond to any minor problems.
I would definitely use them for any future trips.
Thankyou very much

Lambert Grootjans

12th May 2018

Really simple and efficient to deal with. Thanks team!

Matthew Keaney

11th May 2018

Thankyou for making our holiday booking easy and very pleasant. Our consultant went above and beyond to make sure our holiday booking was stress free. Thanks for the help with the surprise dinner we would recommend you to others.

Darren Matthew Spiteri

11th May 2018

We found the service and tour package we purchased for Bali Seminyak Indigo Resort Hotel through Travel on-line to be of excellent value and very reliable. Everything that was organised was seamless and communication was excellent. I was a little nervous initially using an on-line service that I found through Facebook but this is an excellent and professional service I can recommend. Will be keen to use this service again in the future.

Simone Dalton

11th May 2018

After a little hiccup with a misunderstanding re documents at the beginning, all went to plan and was a very smooth travel experience. Transfers from airport were great, hotel was incredible. Everything that was included in our trip was honoured without query. Not a glitch whilst overseas. This is our second trip booked through TravelOnline

Melisa Wilson

11th May 2018

Travel online done amazing booking my holiday I didn’t have to stress at all it was all done for me. Thanks to clare for organising everything for me and getting back to me through emails about our flight from Sydney. I will definitely book through travel online again very soon for next years trip.

Angela Kim Whichelo

11th May 2018

First time using TravelOnline and to be honest was a little nervous. The whole process was so easy to put a package together and to not have your money taken until everything was confirmed with the suppliers is awesome. The response time from my consultant was very quick and I was updated with all the steps moving forward. Trip was perfect and totally stress free so thank you TravelOnline I will definately be a returning loyal customer in the future.

Nicole Adams

10th May 2018

Great to deal with answered all my questions. It was our first time to book online and first overseas holiday so I was nervous. But all worked out just as planed and we had a great holiday :)

Narelle O'brien

10th May 2018

Would definitely use again! Great service - the only thing is once you have paid in full l would expect to receive all documentation etc. not wait until one week before you are due to travel.

Shelley Cameron

10th May 2018