TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Great service a big thank you to Kelly, the only drawback was the transfer to the resort, it took two and a half hours but saying that I would definitely recommend your agency

Gwen Ashbrooke

13th Sep 2018

Thank you had an amazing holiday and will book my next holiday with you .

Rosemary Anne Cooke

12th Sep 2018

Very happy with your service. I have already recommended your company to friends and family.

Jeanette Fry

12th Sep 2018

Fast quotes. Fast efficient friendly service. Very helpful when changes to trip needed to be made due to a cyclone. Very competitive price. Thanks.

Benjamin Foley

12th Sep 2018

The service was sooooo easy, simple and very professional, I would definitely use this service again

Geoffrey Sippel

12th Sep 2018

I would book with you again as the cheapest I could find for the Noosa International resort. Friendly, helpful service as well.

Michelle Bushby

12th Sep 2018

Shelley was prompt professional and gave important advice on the booking

Asher Mckelvey

11th Sep 2018

Very happy with the travel consultant. I will use them again

Kim Murray

11th Sep 2018

This was the first time we have used Travel Online for an overseas holiday. We found them very easy to deal with & everything we were told we would get we did. We would not hesitate to recommend or use Travel Online again.

Michael Adams

11th Sep 2018

Fantastic

Lana Mcguinness

11th Sep 2018

Great deal - 3 nights for the price of 2. Could not find the resort at a cheaper rate anywhere. Well done!

Catherine Bowring

11th Sep 2018

The TravelOnline team were very helpful with my enquries and quick to respond. A smooth process, would definitely use again and recommend to family and friends.

Tracey Allen

11th Sep 2018

Fantastic service.fantastic competitive price.answered any questions we had
Thank you

Warwick Mulpeter

11th Sep 2018

Great way to compare package pricing. Booking was easy and no hassles. Very helpful consultants.

Adam Taylor

10th Sep 2018

Easy to use, fast response , will use again thanks clare

Kristy Bazzano

10th Sep 2018

I used travelonline for Jayakarta Bali before and got the best deal around. This time I found them the best deal for Sunwing BangTao beach and Patong Merlin in Phuket. Kelly or someone on her behalf answer questions quickly by email or someone answers the phone if desperate to call. On top of the best value deal compared to the likes of wotif, trivago or hotels direct you may also get to choose a bonus such as city tour or massage. Weve already booked Fiji for next year for half of our trip being Plantation Island but this time they could not match a direct booking with a Coral Coast one even though I enquired about price match policy - this was due to the price not being an australian company - thought it was worth a shot as would have preferred to give them my business but you gotta take the best deal.. Highly recommend travelonline

Darren Warner

10th Sep 2018

we received excellent advice from Kelly in regards to our options for our holiday . we took his advice- splitting our time between ubud and legian in bali. so glad we did. we had an amazing holiday and nothing was too much trouble for him.

David Wheeler

10th Sep 2018

Easy to deal with and always helped.

Shane Maynard

10th Sep 2018

seamless and really easy to book
phone and email communication will book again

James Lowe

10th Sep 2018

Friendly and knowledgeable staff.
The small problems we had were dealt with quickly and efficiently.

Simon Stanton-yeomans

10th Sep 2018