TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,960 customer reviews

Thanks Lisa, as usual you guys are always on the ball and we appreciate you going the extra 'mile'. Can't complain really and I'm constantly telling my friends that I book with you and that you're actually local -in OZ and if I call you I talk to you here...not to people overseas! What a great bunch of folks. PS.
I really never give 5 stars to anyone so don't over analyse it! ....and please, please don't change anything. All the best. Vincenzo.

Vincenzo Filardi

20th May 2018

Great service by Shelley she responded quickly and efficiently to our requests for both information and pricing and we would certainly booking using this service again

Andrew Fiddick

20th May 2018

Very friendly and helpful staff, helped make this a wonderful holiday.

Thomsons

20th May 2018

We would definitely book with you again . We had great service from beinging to end thank you

Susan Mcmanus

19th May 2018

Your service was perfect. Any glitch we had was not to do with you. Certainly would recommend your service and we will be checking in with you again for our next trip.

Bruce William Curtis

19th May 2018

We were completely satisfied with your service and would highly recommend you to family and friends. Thank you for organising a wonderful holiday for us.

Gregg Cooper

19th May 2018

comprehensive, timely communications. No glitches with bookings. Yes, I would book with the company again.

Meredith White

18th May 2018

Great service and looked after very well did have a issue with breakfast which was sorted very fast for us thank You will def book again with you guys xx

Debra Trappel

18th May 2018

Will recommend to friends & family. Great customer service, speedy replies when emailed queries. Very helpful. Most of all very competitive prices compared to other flight agents. This was my 1st overseas holiday & will definitely be using TravelOnline again for future trips.

Jason Frattini

18th May 2018

We liked everything about the service, great deals, helpful service, an easy no hassle way of booking a holiday! We will definitely book again through travel online.

Ambrogio Mancia

18th May 2018

Travelonline was so easy to deal with. We had our quote within 5 minutes after getting off the phone to Claire. The package she put together was great value for money and everything went smoothly during our holiday

MJ

18th May 2018

Easy friendly & efficient service..thanks Clare.

Lawrence Cooper

18th May 2018

Great service. Easy to book with either via phone or internet and the prices and inclusions were so competitive. Will definitely use again!!

Mathew Channing

18th May 2018

Effective service. Will use again and will recommend to friends.

David Smith

17th May 2018

Great service. Replyed promptly to emails and phone calls. Set us up with a fantastic holiday. Everything was done for us. Will definitely be contacting Clare for our future adventures.
Thanks again!

Emily Sumer

17th May 2018

Positive mostly great communication and easy to book our trip travel on line with

but in Fiji The group that handles transfers were a bit lax in letting us know about transfers back to the airport and ended up chasing them for the pick up time also the 45min massage outside the airport is difficult to arrange and coordinate so should not be included as a bonus as the only transport is to close to flight time

Happy to travel with you guys again

Colleen Blignaut

17th May 2018

All was very easy & simple, even though I kept on changing my mind you all were very patient! Yes, I would & have recommended you to my friends & family.

Sarah Lambert

17th May 2018

Thanks again Travel Online for booking us a wonderful holiday. The whole process was seamless and stress free and I thank Lisa for being a great consultant.

Bronwyn Peart

17th May 2018

Amazing service all round!!

Sharon Collins

17th May 2018

We were very happy with the service received and enjoyed our holiday immensely.
We would definitely re book with you.

William Waldron

16th May 2018