TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,966
Average Rating: 4.85 out of 5

Customer Service Reviews

Great easy service! I have booked through travel online at least 6 times and never had a single issue. Have recommended to numerous friends!

Alison Thomas

24th Oct 2016

I book a lot of my holidays with travel online and would recommend
it to everyone as they are very efficient and always ready to help you with any questions

Daniela Moon

24th Oct 2016

Would book with Renae again. Wonderful service. Thank you Renae.

Claire Wheldon

24th Oct 2016

Absolutely excellent service !!

Julie Gehret

24th Oct 2016

Awesome service, highly recommended. We had all our stuff booked within 24 hours and everything was sorted for our stay in Palm Cove. Will book through Travelonline again!

Adam Purbrick

24th Oct 2016

Excellent service! Would totally recommend Travelonline! Prompt,helpful,competent! Thank you for everything!

Terry Carlon

24th Oct 2016

Every time I contacted Travel On Line my quire
Was answered in a very good time and nothing
Was an issue didn't matter how big or small my request was.
We will definitely check what they have to offer
Next time we go on holidays! Thank you to all that helped me make our holiday a great one!!

Adrian Talbot

23rd Oct 2016

You, the company, need to word your holiday offerings a tad better. What were optional extras came across as part of the deal. So watch that guys.
Having said that, Holly was fantastic and no question or query was too much and when Holly wasn't there, some one filled her position very admirably. All in all, a terrific experience and thank you Holly for being so helpful...

Hubert Wanner

23rd Oct 2016

efficient and helpful

Andrew Christodoulou

23rd Oct 2016

This was my 1st ever booking on line holiday, I cannot pay enough compliments to you , the communication was spot on from the very 1st phone enquiry . The trip went like clockwork, nothing to fault, and will certainly use you again, have already recommended to others . Thank you

Anne Moore

23rd Oct 2016

Excellent service and very helpful.

Kenneth Jarvis

23rd Oct 2016

Holly was great
Efficient, quick service
Will definitely use her again

Candice Leigh Bruzgulis

23rd Oct 2016

This is the second time I have booked with travel online. I found this time I had to chase up a few things. I changed my booking from one person to two, and twice I had to email and request that the itinerary be updated. The hotel had obviously also had been given the non updated version as they kept querying the fact that ther were two people arriving for breakfast every morning!
Overall though it was not a big issue, just a minor irritation and it would not stop me from booking with travel online in the future. I would be happy to recommend the service to others.
Thanks

Melanie Walsh

22nd Oct 2016

I will certainly recommend the services of travelonline. The rates were very competitive and the transaction was smooth and simple.

Danielle Healey

22nd Oct 2016

To contact you was quick and easily. You answer all my questions,booking went smooth .I will book Again with you and will recommended to my family and friends

Mustafa Besirevic

22nd Oct 2016

Hi all correspondence with Lisa Scull was brillant. great service

Thank you

Jeffery Michael Vella

22nd Oct 2016

From the initial enquiry and all through the booking process to receiving documents travel online were fantastic.
Plus all the bonuses were amazing. Highly recommend travel online and will definitely use again

Glenn Kershaw

22nd Oct 2016

Lisa Skull was very helpful and a pleasure to deal with any issues or queries were dealt with promptly. Thank you Lisa

Tina Sweeney

22nd Oct 2016

Living in regional queensland and having lisa at travelonline book connecting flights making travel part of holiday stress free. The travelonline experience was excellent and would book a holiday again with travelonline and recomment them

Karl Dins

22nd Oct 2016

Very impressed with your service all arrangements were perfectly met times bookings everything works great will definitely use you again thank you very much

Jacobus De Bruin

22nd Oct 2016