TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,051
Average Rating: 4.86 out of 5

Customer Service Reviews

Very well done. Everything was taken care of. Communication was excellent. Would use again and recommend to friends and family.

Oliver Morton

13th Nov 2016

I highly recommend your service! Quick response and customer service!

Silvia Chan

13th Nov 2016

Excellent Service from Travel Online, very prompt with emailing me back re: any questions I had. All paper work was correct and everything went smoothly with all the vouchers, for the hotel and with all flight details. Thank you Clare, and thank you to all the team at Travel Online.

Effy Theophylou

13th Nov 2016

Very happy with Travel online and consultant Holly.
Had no dramas everything went to plan and the price was very good. Liked the free massages and drinks that was included from travelonline.

Ross Edwards

13th Nov 2016

Thanks for your prompt and friendly assistance. I would definitely use TravelOnline again and recommend to others.

Sharon Esler

13th Nov 2016

Had no problems dealing with Travel online they were really helpful and responsive.

Justine Jacotine

13th Nov 2016

Thank you travel online your service is fantastic!
Everything was well communicated and efficiently co-ordinated

Lyndal Luttrell

12th Nov 2016

Great deal, easy no hassle booking process., definitely using Travelonline again

Chris Turvey

12th Nov 2016

Would definitely book again, we had a wonderful holiday and everything was delivered as promised. A very straight forward booking process and as we had questions they were answered.

Neal Evans

12th Nov 2016

Easy - everything was very simple through your site.

Alexander Liouthakis

12th Nov 2016

Easy to use website, wuick response.

Lucie Bradley

12th Nov 2016

Hi Clare,
I would like to thank you and your team for all the help in making our holiday fantatic. And yes I would book with you again and yes I have been telling my friends about you service was more then a 100%.
Thankyou Again for all you help
Regards Dianna Long

Dianna Kathy Long

11th Nov 2016

All our holiday arrangements were made without fuss and went smoothly - ideal. One stop shop for booking flights, transfers, accommodation and extras.
We would definitely use travelonline again and would recommend them to our friends and family.

John Larter

11th Nov 2016

Michelle did everything she could to help us organise our booking, so hard when you are booking for a group but it all ran super smoothly thanks to Michelle.

Jeremy James Lavelle

11th Nov 2016

The booking process was effortless, with great email communications. It was the first time we used travel online & we had a little hesitation at the beginning with regards to the vouchers, but had no issues! We will use travel online again with our next holiday. To be honest we had an amazing deal & no other bookings could match travel online quoted price. Thank you

Renae Elliott

11th Nov 2016

We will use you again the service we got from you was wonderful
Thanks
Mark

Mark Allen

11th Nov 2016

Fantastic communication from Laura from the start. Very happy with the service provided. This was our 2nd holiday booked with travelonline and I would definitely use them again ????

Nicole Pilkington

11th Nov 2016

Your service was excellent. After receiving information that our first choice of accomadation was going to have construction happening , you arranged to change our accomadation to another resort of our liking. It seemed like it was not a bit of bother for all the changes you made on our behalf. Your prompt service was exceptional. So very much appreciated. Thank you.

Dianne Haley

10th Nov 2016

Everything was well organised, prompt and efficient. I have no complaints at all with regard to our holiday. I appreciate that I could phone or email to ask questions.
I would recommend your company.
I would book with you again as long as I felt that the cost was reasonable in relation go organising accommodation and travel on our own.

James Weir

10th Nov 2016

Made it very easy to book flights and hotel all in one place. Great customer service. Would definitely book again as they have the best package deals. Thanks travel on line and Claire

Tracey Pearce

10th Nov 2016