TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

We had no hassles with our booking. Everything was great and loved the follow up emails. The only thing which could have been better was that with the transfer to Denpasar airport the driver should have picked us up earlier as the traffic was shockingly busy and slow. We still had enough time but could have allowed at least another half an hour. Overall great service.

Gary Smith

30th Jun 2018

Louise was very professional and the whole booking was done easily with no issues. Any questions were answered immediately. Would recommend Travelonline to anyone looking for capable travel agents.

Anthony F

30th Jun 2018

Very happy with the full service from beginning to end

Ilea Sfetkidis

30th Jun 2018

Excellent follow up and nothing was a bother. Highly recommend Travelonline. This is the first time I’ve utilised services and will certainly be coming back to them again. Thank you to Claire who has exceptional customer service.

Tracy Day

30th Jun 2018

Organising our trip with TravelOnline was the best decision we made. They made it all so easy, booking the tours we wanted for us as well as arranging airport transfers. Would definitely use them again and recommend to family and friends.

Melissa Cross

30th Jun 2018

good service easy to deal with & every thing was great

Stephen Burley

30th Jun 2018

Georgia made the whole process simple and made the nessesary adjustments to accomodate our requests. She was very responsive to any queries we sent and got back to us with all of the information we needed. Would definitely use travelonline.com again! Thank you!

Christopher Lawson

30th Jun 2018

Very easy and awesome to deal with
Thankyou

Roya Lustmann

29th Jun 2018

Price was good, very good communication, will be using them again

Robert Lewis

29th Jun 2018

Excellent no dramas whatsoever - service impeccable.except we did not get to use an inclusion due to timing for departure and transfers

Helen Marshall

29th Jun 2018

Great package deal, very easy to deal with

Julie Stephens

28th Jun 2018

I like that you can do everything on one site and no matter what your question is, there is always someone waiting to answer it very promptly. I would definitely book with you again and I have used your service a few times before and always been happy. I would also have no hesitation in recommending you to others. I met several others on my trip that used your service and were also very happy.

Janette Elliott

28th Jun 2018

Kelly was great. Always responded to my questions in a timely manner & did her best to accommodate us in our requests.

Dheeran Jamnadas Naran

28th Jun 2018

Service and organisation of the holiday was good. Would book another holiday through travelonline again

Michael Burton

28th Jun 2018

Seamless booking process, everything went to plan.
Would definitely recommend and use for future holiday bookings. Cheers

Matthew Smith

27th Jun 2018

Booking with TravelOnline was an easy process and they took care of everything to do with the booking. Would definitely use them again in the future.

Lyn Walsh

27th Jun 2018

Excellent customer service. Would book with you again.

Trevor Williams

27th Jun 2018

Very easy and great communication.
We will use again.

Scott Quinn

27th Jun 2018

TravelOnline did not disappoint us. Everything went so smoothly. Ten nights at "The Old Phuket" was just great, great room in the Serene Wing, great staff, on the 3rd level overlooking the lap pool area, great breakfast every morning and handy to beach and restrauants.
Thank you Louise for all your help.
Ready to book 10 days at Bali,Legian or Seminyak (similar type accommodation) with you for some time mid August to mid Sept this year, just need to read your offers and get another QANTAS return from Sydney. Maybe direct this time.

Peter Hackenberg

26th Jun 2018

We seemed to have got a deal so much cheaper than anyone else could offer. I emailed a few questions and got prompt replies with all the required information. Thanks Lisa

Nicholas Dingle

25th Jun 2018