TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

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Bianca Bailey

25th Jun 2018

We found TravelOnline great to deal with. All the vouchers and tickets were sent promptly. Would not hesitate to use them again.

Peter Bradbery

25th Jun 2018

Hi,
Found your value to be excellent.

Mixed in terms of service when calling. Some consultants excellent and happy to help with details. Others not so keen to offer same level of service.

Will definitely use your service again.

Alexander Lowy

25th Jun 2018

Perfect. We had a fabulous time and the girls from travel online were helpful in every way they could be

Joanne Mancuso

25th Jun 2018

Very easy way to book a holiday without the stress of finding the best deals yourself

Jessica

24th Jun 2018

Great value- will be using your service again.

Brett Fitzmaurice

24th Jun 2018

Our recent trip to Fiji was my first holiday booked with Travelonline and I have to say they are by far the best travel agency I have ever used. Very swift with providing emails and booking information, clear and concise. I will definitely not hesitate in using them again for our next holiday.

Janeen Fraser

23rd Jun 2018

Have used travel online about 4 times now very happy with service and competitive prices

Nicholas Psarras

23rd Jun 2018

TravelOnline were amazing to deal with. This was our first online booking and I was initially reluctant and anxious using an online service. I shouldn’t have been because the service was great, the staff, when I rang, were most helpful and attentive and any emails I sent were responded to promptly.
I would not hesitate to use TravelOnline again in the future.
Looking forward to doing business again in the future, hopefully sooner than later.

Philip Norman Catton

23rd Jun 2018

Always booked myself but this time i went with travelonline and couldnt fault them. Very easy and always retured my email promptly when i needed to ask something. Will definitely be using travelonline again and recommending them to friends and family

Carlene Jameson

23rd Jun 2018

Great prompt easy service. Would recommend to others.

Glen Lewis

23rd Jun 2018

!00% happy with our family trip to plantation island!! Thankyou Lisa :) :)
Our first time travelling to Fiji but Lisa organized everything perfect!! Our room was perfect , food was great transfers were all organized HAPPY RELAXED and already planning our trip back next year :)
Nothing to fault on this trip A++++
Thanks Travelonline and Lisa

Aaron Ruffles

23rd Jun 2018

Very professional, customer focused- well organised- great holiday - would definitely recommend and book again

Gregory Nicholls

23rd Jun 2018

Great hassle free service!

Mark Sargent

23rd Jun 2018

Thanks for organising a great holiday!

Rod Makin

23rd Jun 2018

Great service. Second time we have used travel online and the service is great.

Emma Green

23rd Jun 2018

Very smooth. Great deal, no issues. Fast replies to questions!

Jordan Brell

23rd Jun 2018

We would definitely book with you again.

Julian Boulnois

23rd Jun 2018

Simple, no fuss way to book a holiday.

Brett Morrison

22nd Jun 2018

Pleasure to deal with and provided quick responses to my questions. The package was so good and so adorable. I will highly recommend it to my family and friends. Looking forward to booking my next trip with Travel online.

Shavina Nisha

22nd Jun 2018