TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,967 customer reviews

Thank you Claire everything was amazing. We had to book our own visit to the Fiji Essence spa and modify our return transfers. Perhaps other people less travelled than ourselves would not have known how to do this and a bit more information on this part of the package mightve been helpful. Otherwise everything went smoothly and our holiday was a breeze. Thank you for your awesome service.

Natalia Maria Mcgregor

29th Jan 2019

Straight forward process with timely confirmation of booking and follow up documentation and reminders.

Paul Fahey

29th Jan 2019

I would recommend and book with you again

Kellie Tolhurst

29th Jan 2019

Excellent service very easy to deal with emailed everything through that was required and also very competitive on price. Highly recommend and I would use again!

Scott Henry

29th Jan 2019

We were really happy with the booking process and communication. Our holiday was seamless.

Nathan Radford

29th Jan 2019

The only thing I was not happy with is that you have too many good offers sent to us after taking an option and this cannot be changed before departure dates.

Gassan Gebara

29th Jan 2019

The girls were all so helpful. Always there to attend my million questions and help me when I needed.

Heather Adam

29th Jan 2019

Highly recommend, prompt service, documents clear and received well in advance. Would use again.

Martine Davis

29th Jan 2019

Fantastic service thank you. Only issue was with transfer by Buffalo Tours to airport in Langkawi. Pick up so early we endured a 4 hour wait before our flight. Check in was only available 2 hours before. Meant for a very long trip home.

Wendy Bierer

29th Jan 2019

Everything went to plan . Excellent service would definitely recommend to friends and family

Giuseppi Italiano

28th Jan 2019

Fantastic, we will book again!

Glen Waide

28th Jan 2019

Highly recommend to use travelonline. Very prompted service and great consultant.

Samuel Okello

28th Jan 2019

Love using travelonline. The process to book and finalise our trip was so easy. No problems. I will continue to use them when i book more holidays.

Rocco Trunfio

28th Jan 2019

Easy communication and clear on inclusions. Gave me a quote to modify booking quickly and looked into various options as requested.

Cathie Barton

28th Jan 2019

Very well organised, well priced and it all flowed with ease from the booking online to the end of our stay. Many thanks!

Georgina Smart

28th Jan 2019

The service here was great our booking handled quickly and efficiently. We would book with you and recommend you again. Thank you.

Carol Jones

28th Jan 2019

Thank you - very easy and seamless process.

Tennille Dumbell

28th Jan 2019

Great service and gave me everything I needed :) 2nd time I have used this service and will be back! Great deals too!

Elisa Sutcliffe

28th Jan 2019

Claire was very professional dealing with our booking. All our requests for our hotel were noted and granted.
Would definitely recommend Claire and Travelonline for future holidays.
The only issue we had was the Finns recreational voucher, great if you had young kids as it is a waterpark. We were interested in the massages but figured it was more expensive to get taxi /transport from our location there and back that to go to a local spa. So possibly look at other alternatives for older customers.

Donna-lea Gobourg

28th Jan 2019

Very happy with service from Travelonline. Emails were replied to promptly and contact by phone was easy and questions dealt with in a professional manner. The holiday package for Radisson Blu in Fiji was good value for money. We will use Travelonline again and recommend it to others.

George Norrish

27th Jan 2019