TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

Easy to use service - able to book online outside business hours and received prompt responses to my queries.

Flight and accommodation package options - travel online have done the work for you which is particularly helpful if you are booking last minute or you are extremely time poor.

I would book again/recommend to others.

Thanks Stewart to you and your team.

Narelle Mckenzie

14th Jul 2018

A very good travel company with competitive price.

Thai-khang Tran

13th Jul 2018

Very happy with service provided and value for money. Customer service received by Lisa was exceptional, she responded straight away to all correspondence, and was lovely to deal with. I will definitely book with Travel Online again and will recommend to friends/family.

Nicole Vivoda

13th Jul 2018

The staff at travel online were very helpful and always responded quickly. When i got confused with lost emails and itineraries they always re sent what I needed. They helped us find a place that really suited our family's needs. Would definitely use the service again.

Emma Wood

13th Jul 2018

Great service, easy to use online. I had to call once got s query and it was dealt with in a fast and professional manner

Matthew Davey

12th Jul 2018

All good, can't fault.
Yes would book with you again and recommend.

Thank you

Martin Seidle

12th Jul 2018

Definitely recommend to others. Everything was easy to organise and communication was great

Rhona Jackson

12th Jul 2018

Very happy with booking service . Second time we have used Travel Online for hotel reservations. Cheap price and no problems when arrived at hotel end

Bretton Williams

11th Jul 2018

Lisa was excellent throughout the whole process. Great communication and very friendly/helpful!! Thank you

Andrea Fox

11th Jul 2018

Thanks for organising a wonderful holiday for us. The process was very streamlined and hassle free.

Kellie Pedemont

11th Jul 2018

Very helpful and efficient, would definitely recommend to others. The drivers for transfers were very good , especially the return transfer, as it was school holidays and Ramadan and very busy, he came early so as to ensure we made our flight on time, our expectations were exceeded! Thankyou ?

Simon Slemint

10th Jul 2018

Very help full,thanks

Damien Meerman

10th Jul 2018

Great!! Thank you

Peta Johnston

10th Jul 2018

Second time I have used Travel Online and once again faultless. Thank you, looking forward to planning our next trip soon : )

Kelly Hessenberger

10th Jul 2018

Had a great time and appreciate all your work.no negative feedback here

Megan Harding

10th Jul 2018

Excellent. I liked the consultants availability to speak to and yes, I would book with you again

Dennis Star

10th Jul 2018

Very helpful and efficient in providing us with different options tailored to our needs.

Maria Margiotta

10th Jul 2018

Thanks to Christine & the team at travelonline for making the booking so simple and for the great follow up service right up to the day we left for Bali. Definitely would use again and highly recommended to anyone else.

Robert Caporella

9th Jul 2018

Everything was perfectly organised, no dramas whatsoever. Lines of communication were always open with our questions answered promptly by email. Thanks very much we would definitely book with you again.

Kim Burke

9th Jul 2018

Thank you for staying in touch with us while experiencing delays for our flight to Bali, it definitely made us feel more at ease about the situation. Many thanks again from the Reece family :)

Scott Reece

9th Jul 2018