TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

I dealt with a great team of consultants who were very patient with me and all my queries.

John Currenti

25th Jul 2018

Would use again. Best deals, emails when payments are due and other info required.

Renae Beilby

25th Jul 2018

Cecillia and all travelonline consultants were more than helpful to get our holiday booked and everything went extremely smoothly. Will def use again for next booking. Only recommendation I can make is ensure some "must do's" are included somewhere on the booking page ie when I book Fiji then a list of the recommended must do's appears.

Darryn Reid

25th Jul 2018

I really liked getting to talk to a person with queries. they were very helpful. Price was excellent and all bookings went very smoothly. Reminders as due dates approached were very helpful. Overall very satisfied and fully recommended.

Penelope Smith

24th Jul 2018

We have used travelonline for many holidays in the past, the prices are good and we have never had any issues with our bookings.

Definitely worth a try.

Darren Cripwell

24th Jul 2018

professional and easy to deal with. Would definitely use your service again in the future. Thankyou

Adam Powderly

24th Jul 2018

Our second holiday booking with Travel Online and we cannot fault a thing. Will absolutely book future holidays with you. Thanks!

Matthew Blenkin

24th Jul 2018

Easy to deal with. Everything was seamless

Bradley O'hara

24th Jul 2018

Great service and prices, good communication and very efficient. Quality of hotel was great and transfers to and from hotel well organised. Travelonline always happy to help with any questions prior to holiday. Will definitely use Travelonline in the future.

Anthony David Chalk

23rd Jul 2018

Travel online is a great way to budget for holidays throughout the year. The customer service is fantastic.

Andrew Horstman

23rd Jul 2018

The quote received was competitive. Any questions asked were answered promptly and courteously.

James Fletcher

23rd Jul 2018

Thanks for helping put together a stress free holiday!

Quyen Hue Thai

23rd Jul 2018

I have used travelonline a number of times and always found them to be efficient and great communicators.

Tracey

23rd Jul 2018

Good value for money, we got a cheaper deal than any other quote.

Michelle Brown

22nd Jul 2018

Best service all round

Marlena Wilson

22nd Jul 2018

The service we received from Travelonline was second to none. Nothing was too much trouble and queries were answered very quickly. We will definitely use travelonline again. Thank you Kelly for your great service.

Anthony Bull

22nd Jul 2018

Yes.

Gioacchino Algeri

21st Jul 2018

Great service. Easy to deal with by email or phone. Good value for money!

Marie

21st Jul 2018

We had a great time and everything went really
well and was really well organised. We would book through travelonline every time.

Patricia Hartley

21st Jul 2018

The website is easy to navigate, getting the quotes emailed is a great service as it allows for comparison and time to think about your choice. Staff very helpful and friendly both via email and phone.

Alison Greer

20th Jul 2018