TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

Although confusing sometimes in the early stages, the overall service and assistance was excellent. All queries were sorted quickly.

Kenneth Ellis

4th Aug 2018

The service provided was efficient and prompt. Yes we would book again and will recommend to our family and friends.

Marlene Anne Mannays

3rd Aug 2018

We will use your services again when the time and packages are right.Hawaii would be great. Yes we would recommend you to our friends.The city tour would have been great if we had a driver that could talk and understand English.

Timothy Schulz

3rd Aug 2018

great service

David Dillon

3rd Aug 2018

Thanks for making our booking experience so easy.
Good value, good communication, helpful staff with good knowledge .
Thank you

Adam Bright

3rd Aug 2018

Good consistent service.

Theresa O'toole

3rd Aug 2018

Hi Louise,

Thanks for arranging our accommodation at Sunwing it was great. Thanks for your professionalism and contact throughout our travel arrangements

Bradley Johnson

3rd Aug 2018

Great service from all staff and I would tell everyone about your company

Sandra King

2nd Aug 2018

I highly recommend using Travel Online!
Other place’s we got quotes from made us think we might not be able to afford a holiday at all.
After finding Travel Online and talking with Louise we put a package together that worked for us that was better priced than any other company we had approached.
They made the whole process so easy and everything they promised they delivered on.
Next time we Holiday, I will use them again, No question.

Peter Wilson

2nd Aug 2018

Great service with real value add with additional certificates that made our holiday a fantastic time

Rob Macintosh

2nd Aug 2018

Great service

Ryan Curtis-griffiths

2nd Aug 2018

Overall holiday package was great value and highly recommended. Ease of booking, payment and hassle free way to book a holiday.

Nigel Bartnicke

2nd Aug 2018

Always a pleasure to deal with the people at travel online

Kylie Webb

2nd Aug 2018

Kelly and the team went out of their way to get us what we were after (and I did request numerous date changes - the poor things!). I have some special needs and they were quickly catered to. We ended up getting the best bure with view! As requested!

I looked around a lot before committing to Travel Online regarding price. They were the best priced (for what we wanted at the time).

I found communication clear, friendly and forthcoming.

Thanks all! We had the best trip!

Marc

2nd Aug 2018

I was a little apprehensive when using an online travel agent for the first time, but everything was perfect, however, I would definitely recommend Travel online to family and friends.

Peter Milsop

2nd Aug 2018

Always helpful. Will book my holiday with travel online again.

Daniella Romero

2nd Aug 2018

Never had a problem using Travelonline

Barbara Scott

2nd Aug 2018

This was our first time booking through travelonline and we had no problems at all.
The hotel and flight bookings were made for us with just a deposit there was an email reminder for final payment.
We already have another booking made through Georgia.
All the hard work is done for you.
Have liked their Facebook page and love looking at their special deals available.

Alexia Scarano

1st Aug 2018

Great service, easy to deal with and great deals. We always get a good room and the bonuses are generous. Will be using you again.

Kiri Ryan

31st Jul 2018

I found TravelOnline met all our holiday needs. Great communication, reasonable and transparent costs. We had no 'hiccups with vouchers etc, with transport all arranged as paid for. This was appreciated, as it meant we could relax on holiday :-)

Germaine

31st Jul 2018