TravelOnline Reviews

Poi provided excellent customer service in relation to this booking. I had tried to secure our holiday with other providers and I found they were more interested in selling me what they had on their books rather than what my specific request was. I appreciate I did book late in the year and was seeking a Christmas booking which was challenging but I also had what I thought was a generous budget to work with. Poi was determined to find me the right family holiday and present as many options to our family as possible. She was very patient and continued to search for the right match. I will certainly book our next trip with travel on line, the experience was exceptional, down to every detail. Thank you for making our family holiday so enjoyable and for you patients and professional services with our booking.

I will be back. Thanks for the great service, particularly the communication.

Excellent value for money holiday. My questions were all answered promptly and when my consultant was unavailable, another staff member would respond on their behalf so that i wasn't kept waiting. I would definitely book through Travelonline again!

WE have booked our Heron Island holiday with you for many years and are very happy with your service.

Your service was great and we will be recommending your company to our friends for future travel.

Everything worked like clockwork.

Thanks very much

My wife arranged the booking with you, first time we tried your service and can report we were happy with everything. Yes we would book with you again!
Keep providing great holiday offers!

Service was efficient and booking process very user-friendly. I would definitely book through travel online again.

Outstanding service and such prompt attention to any query I had. You guys rock!

Prompt and efficient service. Good communication. Great value for money package. Spoke with several consultants all who were able to assist.

Hi there,
Normally I wouldn't respond to a review request - however, I feel like I should pass on my sentiments.
We enjoyed a stress and hassle free time during our stay. Some people at "check-in" time were held up for a lengthy period of time but ours was a breeze - straight in. Thanks for the opportunity to share my views and we will most definately be using your service again. I have already passed your Website details on to friends and colleagues telling them how much we saved least nt how easy it all was to book.Thanks again and keep up the good work Gary & Tammy

Hi Alisha
Want to Thankyou for all the help on our trip. We had a great time with no worries. Your service was great and I know at times we must have been a pain with changes but you did it all for us. No problem in booking again and would recommend your service.
Thanks again
Eve Sams

Excellent service, responded to emails quickly. Yes I would book again and recommend you

Staff always easy to deal with. No issues with any of the booking. Great service!

Easy booking no problems with using vouchers or service.
Voucher received in mail when we got home. Bonus for next holiday. Thank you

Thank you team for making our first family holiday a holiday to remember!

I had a lot of questions & then a need to totally change our booking.Ashlee & other staff were efficient & courteous.Thank you

Your service was excellent, we had a great time and got great value. We’ll book through travel online again.

Travel online have some amazing deals and it was so easy to book and use the service. Everything was looked after for me and took away the worry and stress of booking things. I will highly recommend this service to family and friends and I will be using them again.

Very easy to book a much needed vacation with Travel Online. I loved coming home to a $100 gift voucher to use for my next booking. Just need to decide where to go! Thank you to Amy and the team.