TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

Found the website easy to use and offered great deals. Staff very friendly and have already used the site to book my next holiday

Rebecca Russell

19th Aug 2018

Thanks Travel Online - really enjoyed using your services, very easy convenient booking experience. We will be back.

Jodie Rauchle

19th Aug 2018

Great service nothing was a problem for Georgia and the team, hassle free stay very enjoyable.
Thanks

Gary Maclean

18th Aug 2018

Thank you Clare. We enjoyed a very relaxing holiday. Thanks for all your help

Robert Russell

17th Aug 2018

Thank you so much. Would def book through you again. And have already recommended travel online to some people!. I’ve travelled a fair bit mostly pre kids and used a combo of me planning and travel agent, with kids felt more comfortable going through an agent and you made the process much less stress free

Alexandra Stuelten Koster

17th Aug 2018

Cery helpful

Karen Stuart

17th Aug 2018

Fantastic service from beginning to the end. Everything was organised and done quickly and efficiently. Everything was perfect on the holiday, we could not have asked for anything more. Perfect service, thank you Kelly. Highly recommend in fact I have already recommended Kelly and Travelonline to a friend and we'll be using these guys again.

Cody and Nicole

17th Aug 2018

Very good online support. Very flexible and helpful as I had to change dates after confirmation and just shortly before flying out.
Will definitely book next holiday with the travelonline team again.

Jens Anders

17th Aug 2018

Thanks for organising our holiday to Bali! We had a fabulous stay at the Padma in Legion and Ubud. Ubud was the highlight of our holiday. A true 5 star experience! It was very special.

Adrienne Best

17th Aug 2018

Lisa Scull at TravelOnline found me the best price available and was happy and quick to answer any of my questions.
Thankyou very much.
Luke.

Luke Dubois

16th Aug 2018

We received fabulous service from TravelOnline regarding our recent holiday to Fiji. We had to change a number of details about the trip, and nothing was too much hassle for them - helpful and prompt always. We will definitely use TravelOnline again! Great service and the best price.

Leanne Pracy

16th Aug 2018

Very professional service.

Yes we would book again.

We have already recommended you to our family and friends.

Edward Micallef

16th Aug 2018

No problems, great rates & i had referred you to a friend & they were happy too.... Good Job

Keith Robinson

16th Aug 2018

Using you guys was so easy and whenever I had a question or a request it was always answered so quickly. Thanks very much and I look forward to using your sevice again in the future.

Sarah Edwards

16th Aug 2018

I was very pleased with travel onlines service.
I had never used an online travel agent before but found it to be very efficient and reliable.
Claire Wilkinson was very helpful and reliable when ever I needed assistance or had any questions

Melissa Furlong

16th Aug 2018

Smooth and efficient service from start to finish

Laraine Frost

16th Aug 2018

I never dealt directly with you Cecilia but overall the journey went very well, despite earthquakes.
I feel the Bali Jayakarta is definitely a 3.5star and no more....lots of things need upgrading. The grounds were delightful and staff willing to please.

Thankyou

Elizabeth Gordon-dartez

16th Aug 2018

Trip went as planned. All bookings were in place and there were no hiccups. Would have been good to get our final confirmations a bit earlier than we did. We finally received all confirmations 3 weeks before departure, didn't leave much time to make any changes in there were any problems with our trip.
Would be happy to book with TravelOnline again.

Stephen Brown

15th Aug 2018

Everything went snoothly, thankyou.

Kelly Shields

15th Aug 2018

ravel online have always provided competent and efficient service. Quotes are prompt and accurate. Staff are efficient ard courteous and special requests attended to .Highly recommended.

Murray Luke

15th Aug 2018