TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

I would definitely book again through travelonline. The package was very good value and everything run smoothly.

Carl Hendrick

15th Aug 2018

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Nicholas Wall

15th Aug 2018

Will definitely be going back, your service has been great. No complaints.

Trevor George Rhode

15th Aug 2018

All was to our satisfaction would highly recommend Travel on Line to family and friends, thanks!

Carol Pracy

15th Aug 2018

Excellent service Responses were very helpful and quick for inquiries
Highly recommended

Elizabeth Joan Smith

15th Aug 2018

Hey Lou you were great, looked after everything even our little questions, great service and very easy, just the way I like it. and yes I would book with you guys again for sure just keep those deals coming...Paul

Paul Camilleri

15th Aug 2018

would book with you again never have any issues

Peta Johnstone

15th Aug 2018

Liked everything, great value.

Stedroy Farrell

14th Aug 2018

The team at Travelonline we’re very helpful, the holiday was great value and we would definitely use them again. It was a very smooth process.

Sarah Sampimon

14th Aug 2018

Travelonline made our holiday easy.We had no problems,we were picked up and dropped off at the airport with no hassles ,the hotel was amazing and we received everything our booking stated.It was a delight

Barry Blacker

14th Aug 2018

Very happy with service we received from Lisa. Had a small issue with dates which Lisa sorted very promptly.

Maree Sutton

14th Aug 2018

Fast efficient service and a great price on a hotel. Lisa was fantastic to deal with. Highly recommend.

Deanna Grose

14th Aug 2018

Lisa was fantastic, she helped with the booking from start to finish. She was very professional. She helped with adding an extra person after all was booked. Nothing was a trouble to her. The deal was great value at the Naviti Resort. The Sheraton we loved. We will definitely be booking with her again.
The transfers were well organised and we had no trouble with them.
The only problem we had was that Virgin CANCELLED our flight on Saturday the 4th.Not your fault. We were on the tarmac to take off but sat there for 2 hrs. Then they said we were going back to airport. We were taken off the plane and stood in the airport after we collected our luggage. Then we were told to go to Transfers to domestic and stood there for 4 hrs. At 6pm we were told to go home and wait for a text message. we said it was too far to go. They then sent us to Melbourne and transferred us to a hotel 40 mins away from airport.
The next morning we were sent to Fiji, after plane delayed an 1hr again. We arrived at resort at 7pm that night we weren't happy. We lost a 1 1/2 days of our holidays.
This was supposed to be a relaxing holiday for my Husbands 60th birthday after he had a stroke.
Thanks Lisa for your help you were great.

Lynne Reeves

14th Aug 2018

Outstanding Service..Will definitely book thru them again... Thank you ????

Brad Owens

14th Aug 2018

Happy with the service and level of information provided by Travel Online.
Thank you

Stacey Perry

13th Aug 2018

Travelonline organized every aspect of our holiday perfectly, we have confidence in letting Travelonline arranging our next holiday.

Mark Sturnieks

13th Aug 2018

Service was great . Except our transport to airport 30 mins late on pick up from resort

Bradley Ford

12th Aug 2018

Travel online made everything so easy. We had a fantastic holiday everything was perfect from the airport to our accommodation and back and they gave us a great deal! Will book with travel online again.

A Rollason

12th Aug 2018

Nothing was too hard, Our trip was planned well. We spoke about our plans regularly and even helped me when I missed the layover times, changed our flights and answered all questions. Would recommend to others without a second thought

Michael Blenkiron

11th Aug 2018

Very happy with the overall booking experience.

Benjamin Mitchell

11th Aug 2018