TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,001
Average Rating: 4.85 out of 5

Customer Service Reviews

Delivered, prompt service, did what they said they would do. Would use this company again.

Maria Parslow

23rd Feb 2017

Staff were honest with the information they provided, no bad surprises awaited us but good times.

Aysel Akca

23rd Feb 2017

Clare and the staff we dealt with were only willing to assist with our enquiries and booking, especially attending to my numerous emails and calls with questions. It made the preparations leading to our holiday easier. Thank you

Joseph Challita

22nd Feb 2017

This is the 2nd time we have gone through Travel Online for Sth East Asia travel. Lisa Scull was the Agent on both occasion she is a sensational agent. Straight to the point and suggests the do's and dont's and provides handy tips for a successful holiday with no hassle. Lisa calls back to confirm arrangements and follows up for a verbal review. The 1 stop shop Travel Online concept is great I will definitely use them again and I have referred them several new clients. And I am not a share holder Cheers Lisa

Graham Grigg

21st Feb 2017

Very prompt quotes and variations completed by Laura. No additional booking or card fees which majority of other reservation companies have. Their site provides a detailed overview of the booking and inclusions. There were no issues with the travel documents provided and it was easy to check in and hand over the travel vouchers to redeem services. Will use travelonline again and have already recommend to others to use.

Joshua Williams

21st Feb 2017

great service, made booking a family holiday so easy.

Andrew Maiden

20th Feb 2017

Very efficient and easy to communicate with.

Sofie Chan

18th Feb 2017

Fantastic, helpful, friendly and easy. Will use again.

Amanda Kiddier

17th Feb 2017

Holly was excellent. She nade everything very easy to do.
Was always prompt in her communication. Nothing was a problem.

Went out of her way to help me with my medical insurance.

Thanks gor everything.

Mark Rosser

16th Feb 2017

Will look to use you guy's more often

Michael Pascoe

15th Feb 2017

Great place would stay agian.

Kenneth Bell

15th Feb 2017

Excellent service

Yessy Sulaiman

14th Feb 2017

Yes I will book again and have recommended to others. Great service nothing was too much trouble and what I asked for I got. Thank you.

Angela Marrone

14th Feb 2017

Couldn't be better unless they actually came to your house and packed your bags and drove you to the airport.

Gavin Ogilvie

14th Feb 2017

Travelonline were really easy to deal with and communicated well with all travel details and itineraries. Highly recommended.

Anthony Talbot

13th Feb 2017

Great, excellent service will be using this agent again. thanks heaps for the great holiday

Rachel Goudie

13th Feb 2017

Excellent speedy, efficient service. Would highly recommend Travelonline and will use you again

Debbie Ng

12th Feb 2017

This is the second time I have used travel on line and both times they have been fantastic. Have not experienced any problems and they have been extremely helpful and professional. I would definitely book with them again and highly recommend.

Gail Brown

12th Feb 2017

Service was great would have no hesitation in recommending to anyone.

Robert Damjancuk

9th Feb 2017

Everything went as planned, excellent communication. Thanks!

Kirsten Oataway

9th Feb 2017