TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,001
Average Rating: 4.85 out of 5

Customer Service Reviews

Response to quote requests was fast and accurate. Additional support was offered at relevant times during the process.
Reminder emails for final payments were well timed.
The only concern I had was that once I had made my final payment for the holiday I had to chase up the confirmation. This caused me some concern as I had made a large payment online and did not receive confirmation until a few days later when I followed it up.
I did receive an apology and prompt service after my enquiry.
I would definitely use your services again.
thank you

Rebecca Mathews

13th Mar 2017

We had an amazing trip and everything was so well organised. Will definitely use Travel Online to book our next holiday.

Marius Pretorius

13th Mar 2017

Excellent service...
Will definitely use again...

Tania Ririnui

12th Mar 2017

Very easy many thanks we willl use again thanks Holly

James Harper

12th Mar 2017

had a fantastic time and everything that you guys sorted for us was great will use you guys a lot more now that we know about you.
Thank you very much

Ricky Pearce

11th Mar 2017

Super easy to deal with and very helpful

Karen Foster

11th Mar 2017

This was the first time I had used TravelOnline and found them to be very easy to deal with. They made the holiday booking process very simple. They were always readily available via email or phone to answer any of my questions. I wouldn't hesitate to use them again. Very impressed and would highly recommend.

Susan

11th Mar 2017

Fantastic easiest holiday I've ever booked.. will use u again.. thanks heaps..

Tanya Fynch

10th Mar 2017

I would definitely recommend everyone to book through your services. You guys went to the extra mile arranging flowers for our anniversary which was a surprise!
All of the arrangements went smoothly and we are super happy!
Thank you so much!!

Paul Fleming

10th Mar 2017

service was good,queries answered promptly, friendly and helpful, no complaints. I would book with travelonline again and recommend to family and friends

Carmel Nieberl

10th Mar 2017

TravelOnline provided quick responses to all queries, and all our travel plans ran smoothly. Many thanks!

Amy B

10th Mar 2017

Great service via email- much better than what I had expected from booking online! Thanks Cecilia for always being prompt and informative with your replies!

Rebecca Lawrence

8th Mar 2017

Marleen did a great job, always easy to deal with and the prices were excellent. Highly recommended!

John Bromhead

8th Mar 2017

No complaints here - effective and efficient.
The members also made us aware of an error in our booking dates, due to the time zone and it was quickly resolved leaving no hassles for us.
I would not hesitate in recommending this service to anyone!

Gavin

7th Mar 2017

The service was wonderful and everything went off without a hitch. We just used electronic copies for all our travel and that is all anyone required.
Thanks for the great service!

Richard Girard

7th Mar 2017

Process was smooth and easy with no problems.

Ross Brown

7th Mar 2017

Everything was well organised can not fault anything. Follow up emails helpful and I would recommend you to friends and family.

Dianne Thomson

6th Mar 2017

Our consultant was very helpful and easy to communicate with.

Samuel G

6th Mar 2017

We had a great time at Phuket Graceland resort and spa. The driver that picked us up at Phuket airport was terrific. He was very friendly and courteous. We would give him 5/5 for service. We are very happy from the moment we booked with you online.
We are also very happy with the service from the people who did our transfers as they had someone come greet us the next morning to confirm the transfer from hotel to airport and booked us in for our tours. We highly recommend this tour group as they were very friendly but professional from beginning to end. The highlight of our holiday was a a day trip to Phi Phi islands. We were recommended the early bird which was very good as it meant we were the first group at all the destinations. Maya bay can get very crowded in minutes and to be able to be one of the first meant we could take photos.
Thank you traveling internationally, we would book with you again.

Thi

6th Mar 2017

Changing our seats on the plane to all sit together was not an issue, we got a good rate at the time we booked. I was nervous about booking online without seeing someone in person, but all worked out great.

Kristen Huntington

6th Mar 2017