TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,001
Average Rating: 4.85 out of 5

Customer Service Reviews

Thanks for all your help and advice with my holiday plans. We had a wonderful time :)

Felicity Kearns

29th Mar 2017

All your responses and attention was very good. We would recommend others to use your company.

Ewan Spark

29th Mar 2017

Fantastic to deal with. Great communication, prompt response to any queries that I had. Great experience using an online travel agent.

Alisha Kahl

28th Mar 2017

Excellent customer service

Benjamin Kidney

28th Mar 2017

Will definitely book again with your company!

Brent Climo

28th Mar 2017

Definitely would rebook thru your company

Everything organised as expected

Very very happy with service you provided

Thomas Wolter

28th Mar 2017

Very good, service was great. Would use again

Anton Amon

27th Mar 2017

At first I was hesitant with booking online but the communication from Jodi prior to us booking our holiday was great. Jodi answered all questions quickly & was very helpful. Once booked, confirmation came through quickly & flights were sorted. Vouchers for transfers & accommodation sent once final payment made & the holiday went smoothly without any issues.
Looking forward to our next holiday which we will book again through TravelOnline...thanks again for a worry free experience

Daniel Crisp

27th Mar 2017

Lisa kept in touch with us and the booking went well.

Derek Coldwell

27th Mar 2017

Excellent service we would like you to know that we will be booking our next Bali trip through you as you have given us an excellent package deal we cannot thank you enough for your outstanding service it all went really well the people were there to meet us at the airport and to pick us up at hotel on time and they were so very helpful and friendly also once again thankyou so very much and we will be booking through you again next year kind regards Deon and ian

Ian Moore

27th Mar 2017

Jodie, you were absolutely fabulous from beginning to end. Without a doubt I will recommend you and your company to everyone. I will also be using you guys again for next years trip to Fiji. I love that place. Thank you thank you thank you....

Samantha Ledgerwood

27th Mar 2017

Jodie and the team were absolutely fantastic. They gave us the best possible price and outstanding service. Would highly recommend and will definitely be using again!

Matt C

27th Mar 2017

All went well ...good value, prompt and excellent customer service

John Eddy

27th Mar 2017

Great to deal with. Would book a holiday with them again and would recommend to other people.

David Pennycook

26th Mar 2017

A good company to place your trust in. Everything was organised professionally and on time

David John Plumb

26th Mar 2017

Excellent service!
We will be recommending travel online to all our family and friends! We booked the end of holiday with flight centre and have sadly had many issues.
We were very skeptical booking with Travel Online, but Lisa phoned us with in 24 hours of booking. Corresponded frequently via email to ensure every aspect of our trip was sorted and booked in.
We will definately be using travel online for our next Holliday!

Danni and Russ

25th Mar 2017

At first I was hesitant about using an online travel agent but would highly recommend travel online to all my friends and family. My consultant had strong communication skills and answered all my questions promptly. Only complaint I had was one of the Resorts we stayed at had an all inclusive package which we weren't made aware of. Not sure if this wasn't an option due to the length of our stay but would've been great to be made aware of our options.

Emma Varischetti-rattigan

25th Mar 2017

The whole trip went smoothly including all transfers to and from islands/hotels. Booking was very easy using the website and listed all options. Response time with questions was also quick. Would definitely book through online travel again!

Rachel Chrysostomou

25th Mar 2017

Very helpful and accommodating since our initial travel arrangements included flights with Tigerair which had to be cancelled.

Bill and Donna

24th Mar 2017

Easiest holiday that i have had to organise and worked well with my budget plan, definitely thinking about booking again in the near future and have already recommended to my family and friends who are already starting to use travel online for their holidays

Thank you once again Travel Online Team you are all stars *****

Eleanor Fowkes

24th Mar 2017