TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

we received excellent advice from Kelly in regards to our options for our holiday . we took his advice- splitting our time between ubud and legian in bali. so glad we did. we had an amazing holiday and nothing was too much trouble for him.

David Wheeler

10th Sep 2018

Easy to deal with and always helped.

Shane Maynard

10th Sep 2018

seamless and really easy to book
phone and email communication will book again

James Lowe

10th Sep 2018

Friendly and knowledgeable staff.
The small problems we had were dealt with quickly and efficiently.

Simon Stanton-yeomans

10th Sep 2018

Your service was great would love to book through you again so please keep up dating me on Thailand specials

Elaine Mackenzie

10th Sep 2018

Easy to deal with
Would have no hesitation using again

Peter Diana

9th Sep 2018

The entire process of booking flights, accommodation and transfers was so easy. Everything ran smoothly, will definitely be using Travel Online again and have already made recommendations to friends :)

Krystal Moreno

9th Sep 2018

The service of the sales consultant was outstanding very helpful and it was a very easy process I didn’t need to worry about anything

Shannyn Macintyre

9th Sep 2018

Excellent service

Chad Berry

8th Sep 2018

Louise Toomey did a fantastic job organising our hotel, transport in between and has a great taste on places to stay. She was very responsive and prompt to any changes needed and any questions. I am very happy with the experience she provided and will mosdef be using her services for future bookings.
Thank you Louise for helping organise a great family trip????

Shaun Daly

8th Sep 2018

The ease of booking and having everything handled for us was great, couldn’t fault the service! Would definitely use travel online to book again and have already recommended to family and friends.

Rhys Thompson

8th Sep 2018

We would highly recommend travel online. Service was exceptional and value for money. All our transfers went like clockwork and we were transferred by new vehicles with good drivers, prompt and very courteous. The speed boat was beautiful and new. Great communication when we arrived at our destinations to and from. Too good to be true. We will definitely use Travelonline again and recommend to everyone.

Gregory Leslie King

6th Sep 2018

Service was great. Thanks for everything!

Tenille Griffiths

6th Sep 2018

Hi Clare,

Thanks for helping me to book my phuket holidays. It was memorable & full of fun trip with the little kids.

Thank you so much
Cheers

Dave

Dhaivat Dave

6th Sep 2018

Yes I would book again

Travis Deans

5th Sep 2018

Great experience with travel online! Everything went well from booking through payment and the trip itself. The travel online staff were very responsive to our requests and I would definitely book with them again!

Ian Metcalfe

5th Sep 2018

It was all as booked top marks, and the price was good too regards ivan

Ivan Koch

5th Sep 2018

We have used travel online before and have always been very happy with the service. Our accommodation, transfers and tours all were as we expected and without any problems. Excellent service and we will continue to use Travelonline for our holidays in the future

Deborah Barrett

5th Sep 2018

Communication was good, payment options made holiday more affordable.

Yes we would use TravelOnline again.

Cynthia Fleming

5th Sep 2018

Excellent value trip. Easy to deal with and book. All items included in our package inlcuding flights, accomodation & transfers were all booked as agreed and everyhing went smoothly. Thanks again and will use for future trips.

Liam Caldwell

5th Sep 2018