TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,967 customer reviews

Our second time booking a holiday with Travel Online now, and it's just always so easy to create a package best suited to our needs. I'd book with Travel Online every time we go on holiday now. Thanks!

Allyce Smith

8th Apr 2019

your service made booking so much easier than if I had sorted flights/transfers/accommodation separately. Feedback was prompt and instructions really clear. I was very impressed and will use your service next time.

Timothy Cowan

8th Apr 2019

Love booking through travel online. They make it so easy.

Sarah Martin

7th Apr 2019

Service as usual was excellent

Anna Zaskowski

7th Apr 2019

This is the second time within the last year and a half we have booked through travel on line and can’t fault the service and any questions I had was responded to immediately
Will definitely continue to book through you, thank you Kartika for ensuring we had an amazing holiday ????

Stephen Banks

7th Apr 2019

This was our first experience using Travel Online and we found it great. Very easy to book and great service.

Emma Brooks

6th Apr 2019

Service was top class definitely booked with your company again

Gregory James Afflick

6th Apr 2019

I had my concerns going through an online travel agent but it was so easy and communication was fantastic. Quick email responses to any of my enquiries. Will definitely be using again ????

Andimo Polcino

5th Apr 2019

Rochelle was great, really helpful and prompt in her responses. Will definitely be rebooking with Travel Online

Larry Valesini

5th Apr 2019

Thanks, the service was fantastic, had a great holiday

Garry Pedersen

5th Apr 2019

Thank you. You have been for us available at all times. You handled really well all our hesitations and changes of mind. You replied quick and promptly provided updated quotes. Thank you very much!

Volodymyr Vrublevskyi

4th Apr 2019

great service always replied to emails and calls and yes I do and would recommend to friends and family

Joanne Caelli

4th Apr 2019

No hiccups whatsoever. Would highly recommend travel on line. Great communication as well.
My only complaint is the bus from the airport to the resort was incredibly slow. The driver could not go over 60klms per hour. Therefore it takes forever.

Peter Gasseling

4th Apr 2019

Brilliant! I have booked all our trips with Travelonline and have always had fantastic services.

Malcolm Duthie

4th Apr 2019

So easy, everything went smoothly, every sorted in one spot, will definitely use again ????

Shane Weston

4th Apr 2019

Booking procedure is very simple and excellent. Communication throughout booking was excellent with followup emails advising when payment and addition information required. Excellent communication if necessary while on holidays and after holiday communication was also very good.
Would definitely recommend to family and friends and will be booking with travelonline again soon

Lance Rickert

4th Apr 2019

Thankyou for clear communication, last minute changes and being organised and supportive during our holidays. We appreciate the personal support for our holiday. What a deal! We had a great time on a small budget! Highly recommend and cant wait to find the next deal.

Belinda Brown

4th Apr 2019

Excellent communication throughout. Easy payment process and regular updates as we approached our departure date. Happy to recommend TravelOnline to all.

Leonardo Angelo Bonacquisto

3rd Apr 2019

At all times before our trip we were provided with up to date information in relation to our flights due to the Boeing jet drama. I was also able to get documents sent to me after I had accidentally deleted them.
I would definitely recommend travelonline when booking a holiday.

David Moreland

3rd Apr 2019

Fantastic service from our first enquiry to when we left for Fiji. Every email was answered promptly and efficiently. Thank you for making our holiday in Fiji stress and hassle free.

Tania Purcell

3rd Apr 2019