TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 13,083
Average Rating: 4.86 out of 5

Customer Service Reviews

Efficient and not invasive.

Geoffrey Mccoombe

24th Apr 2017

The customer service on Travel Online is the best I've seen. They have a travel consultant who looks after you as soon as you book. i had to extend my stay and my travel consultant (Lisa) helped organised the changes. I will use Travel Online again and will recommend to my family and friends.

Steve K

24th Apr 2017

It's just so easy through TravelOnline! I will use them again and again!

Breanne Lucas

24th Apr 2017

Travel Online was great, had really good value for money deals and I thought the consultant was fantastic and very responsive. All up front in their price and willing to help with everything.
I will recommend them to my family and friends, and I will use them again for future holidays.

Glenn K

24th Apr 2017

Very clear and precise booking procedure. I would definitely book with this service again.

P Calow

24th Apr 2017

This is the second holiday we have booked with Travel Online and both went really well. The website is easy to use, the vouchers are always issued correctly and everything goes to plan. We will definitely use them again and would recommend them to anyone.

Nigel Ayling

24th Apr 2017

So easy to book with your service. We will def be looking at travel online for our annual Phuket holiday in 2018. Thank you.

Lisa Jefferson

23rd Apr 2017

Only Likes. Thank you Marleen for a fantastic week in Phuket.Great accomodation, including transfers to and from Airport/Resort. Grace from My Phuket travel was very helpful in arranging tours to James Bond Island+, Phi Phi Island+, and Fantasea Cultural Show. On our last day we did the complimentary Big Buddha, Chalong Temple, Old Phuket Town tour - a fitting highlight to complete a most memorable holiday. We will certainly recommend TravelOnline to friends and family! Thanks again.

Peter Johnson

23rd Apr 2017

Everything went very smoothly and we had a lovely holiday in Phuket.

Christine Collins

23rd Apr 2017

Great friendly staff would use this service again

Aiman Akkari

22nd Apr 2017

Fantastic and very helpful
Answers questions promptly
I would definitely recommend to friends and family

Justin Mentiplay

21st Apr 2017

Great service. Highly recommend travel on line for all holiday bookings.

Aaron Schubert

21st Apr 2017

Very happy with the service and advice. Everything went well with the holiday and the recommendation for the Elephant trekking activity was most enjoyable.

Thanks for all your help Holly.

David Castellano

21st Apr 2017

Very helpful with everything we needed. Always had a quick reply to my emails. Organised accomodation for us and we were very happy with the place that was booked for our family. I would not hesitate to use travel online and Jodie again. Regards Kim

Mark Wynn

21st Apr 2017

Service was excellent compared to other online booking sites. The entire process was seamless and professional. We will definitely use Travel Online again

Garry Charman

21st Apr 2017

All connections, seat reservations and pre bookings worked perfectly! Well done. I have passed on recommendations for travel-online to other travellers because our experience was so much smoother than theirs. thanks for a great holiday!
The resort itself needs some critical feedback for the food options. Many people were unhappy. Maybe new owners can make some improvements.

Julia Willberg

21st Apr 2017

Efficient and friendly service.
Disappointed with the ezchange rate used in the quote. It needs to be more up to date and therefore accurate.
I would recommend Travelonline but with a proviso about any quotes.

Eric Geddes

21st Apr 2017

Extremely efficient and helpful, great follow up. Would definitely use travel online again and would definitely recommend to others

Sandra

21st Apr 2017

Your service was great everything made very easy I am looking at a trip to the US soon I will be in touch thanks

Ricky Dodge

20th Apr 2017

Everything went to plan. Fantastic, definitely use you again and would recommend to friends.
Great job.

Concetto Colosi

20th Apr 2017