TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,330 customer reviews

First time for online bookings.
Couldn’t fault service, brilliant!

Cheryl Powles

17th Nov 2018

We all had a fantastic holiday and everything went very smoothly with the transfers to and from the resort. The Padma is absolutely beautiful and we cannot speak highly enough of the staff.
We have nothing negative to say about our experience with Travelonline and our consultant was wonderful. Nothing was too much trouble when we had a query and your reply was very prompt. We would absolutely book with them again. Thank you.

Hans Van Ede

16th Nov 2018

I cannot fault Travel Online, you guys and the entire team are amazing. This is our second trip with Travel Online. Our previous one was to Bali Mandira earlier this year!! I have recommended you to everyone and will continue to do so!! Great support and holiday deals! Whenever I needed something you were just an email away!! We also received a gift voucher for $100 in the mail when we arrived home, simply amazing, thank you!! I am already looking for our next holiday. Keep doing what you do best, you all seriously ROCK!!

Jodi Price

16th Nov 2018

We were totally happy with the service provided and would certainly recommend TravelOnline to all our friends and family.

Michelle Schlyder

16th Nov 2018

the staff especially Louise who was amazing and helped me through the process, confirmed bookings and check ins and basically booked the whole holiday for me
I highly recommend them

Leanne Cini

16th Nov 2018

When i first saw this company and promotion i wasn't to sure as i had always gone to a face to face agent. However i could not be any more happy with how the service was, From the very start i was able to make the booking that suited me and my family. We paid the deposit and requested certain seats. Once we paid the balance we received our vouchers and any documents required for our journey.
Everything was so smooth and easy.
I highly recommend travel online to anyone. Their service is fantastic.

Deanna Finlow

16th Nov 2018

Good service

Sandra Dusejovska

16th Nov 2018

great people to work with this is the second time we have used travelonline without any problems.

Aldo Romano

15th Nov 2018

Great value. Everything ran smoothly and paying the holiday off was great!

Steve

15th Nov 2018

Excellent service very prompt and easy to understand online booking.I can highly recommend.

Ian Mccormack

15th Nov 2018

Very happy with this online service. Everything felt easy & seemed value for money. Couldn't find a better deal then what you provided.
Definitely book again through Travel Online

Jaqueline Sinnamon

15th Nov 2018

unbelievable holiday and great value for money will return again next year and Georgia was fantastic to arrange my holiday with.

Shanon Quinn

15th Nov 2018

Always fantastic service, I book with you every year

David D'onofrio

15th Nov 2018

Very efficient. Very helpful with any questions. Replied to emails in a timely fashion. No issues.

David Hutchinson

14th Nov 2018

Nothing was to much trouble, kept me well informed and will defiantly use again.

Kerry Bix

14th Nov 2018

Thanks for everything & very nice touch getting the $100 voucher much appreciated

David Burgess

14th Nov 2018

Easy hassle free booking.

Patricia Lee Rowatt

14th Nov 2018

We had such a wonderful deal!
Planning, booking and payment were so unbelievably easy! Thank you for making everything so seamless (even when some of our group had to make changes to their travel).

E

14th Nov 2018

Really good first experience, everything ran smoothly, expectations exceeded with package price and the Day Spa Massage voucher included, the Day Spa was the perfect end to our holiday! Room for improvement - update instructions for timing and actual locations of transfers/activities, they were hard to decipher. We would definitely use again and have told friends about TravelOnline already :)

Jason Greer

14th Nov 2018

Very happy with a great deal and excellent service

Sandra Thomson

13th Nov 2018