TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

Louise and the team were sensational. Our trip delivered everything we expected - and a little more. Prompt, professional service at a competitive rate. Book with Travel Online without any hesitation!

Kendall Young

31st Jul 2018

I would book again with you, I particularly like the all inclusive deal where travel, transfers, accommodation are in the price quoted.

Deborah Poulton

31st Jul 2018

Thanks for the quick responses to my queries.

Kim Bannon

31st Jul 2018

Kept informed. Helpful and friendly.

Brett Stanton

30th Jul 2018

Excellent service, organised, easy to communicate with, prompt reply to emails, and well priced. Will use Travel Online again in future. Thanks!!!

Katya Stooke

30th Jul 2018

Thanks Clare to you and your colleagues! Very satisfied with the service you provided and all the help organising our trip. I certainly will consider Travel Online for future travel. I did try to use you for a trip to Melbourne next year but unfortunately you weren't affiliated with the accommodation establishment I was interested in. Anyway looking forward to future bookings through you. Thanks again!

Alan Joe

30th Jul 2018

We have recently traveled to Bali and used the services of Travelonline which I would recommend. We had an idea on the type of accommodation package we wanted and were provided with a series of choices to stay. Once the accommodation decision was made, everything fell into place with minimal effort from ourselves. Our accommodation (Double Six luxury hotel) was spectacular, room for three, overlooking the pool and beach in Seminyak. Airport pick up and drop off organised, we just have to maneuver through the throng of drivers to find ours, however they were clearly “sign posted”.
As we had booked our holiday months prior to departure, we were kept informed by Travelonline what was required at different time points ie. Pay deposit, pay remaining with gentle reminders.
Thank you Travelonline team for makings our Winter sojourn to Bali so memorable.

Simon West

30th Jul 2018

we thank lisa scull for all the behind the scene work that you done as this is one of the best holidays my wife and i have had. the resort was perfect for us. the staff was excelent. posision was perfect,wouldgo again to this resort
yours in travel jenand terry

Terence John Williams

30th Jul 2018

Fast responses and very professional. Would definitely book with Travel Online again.

Jenny Ilieva

30th Jul 2018

Very happy

Lisa Hill

30th Jul 2018

Prompt, friendly, helpful service Great to deal with!

Sophie Medved

29th Jul 2018

The service with travel on line was excellent as always. I have used your company twice now and it was holidaying easy .. thank you so much

Michelle Menchin

28th Jul 2018

We had twelve in our group an Louise allowed us to book individually rather than under one person. Would recommend again!

Trevor

27th Jul 2018

Our overall experience with travel online was great. The information provided and follow up/reminders were sufficient. The package was well priced as well. Thank you for you all your guidance in booking this holiday.

Author Kuluris

27th Jul 2018

Excellent I'll use you again

Shirley Kaye

27th Jul 2018

The price on TravelOnline beat other competitors by far. Happy with overall service and price offered. Thank you.

Stuart Woolford

26th Jul 2018

Always book our accomodation through Travel On Line, service is amazing, emails or phone calls are answered straight away if changes need to be made they fix everything and nothing has been wrong when we arrive at our destinations which always makes for a happy start to your holiday

Cherie Derwin

26th Jul 2018

Travelonline was very easy and professional to deal with. Nothing was an issue and all my questions answered. I would never deal with a local travel agent again and I was extremely impressed with all aspects of dealing with this company.
I highly recommend using TravelOnline for any holiday. 10 out of 10

Rebecca Beagley

26th Jul 2018

It was great that when it was initially fully booked they came back with an alternative when it became available.

Everything went very smoothly.

Malcolm Lake

26th Jul 2018

Service was great. I had to change my dates and they were accomodating and pleasant. Easy service to use and best prices I could find.

Sean Corston

26th Jul 2018