TravelOnline Reviews

Courteous ------friendly------always available for information------all forms perfectly easy to understand

Really pleased with the service provided to us

This was my first experience with Tavel online and I have to say it was the most seamless experience. Everything was simple to organise and the team was in touch every step of the way. They were quick to respond to any enquiry. Great customer services. Highly recommend.

Always received prompt reply to any emails I sent. Clarified questions I had regarding the bonus received for the booking. The bonus for Finns in Bali was amazing. Wish I had of gone the more than once.
My previous overseas holiday was booked through travelonline and I would definitely book through them again.

As our first family holiday overseas in a country where English is not the first language it seemed a bit daunting but TravelOnline made everything so easy. Everything went off without a hitch and we have no complaints about the service or anything within our package. We would 100% recommend TravelOnline to our friends and family and will use them for future travel.

Alisha was SO very helpful and made booking the trip so easy! She also was so accommodating with all my requests and prompt with responding to my emails.

Flights and accomodation for 8 Adults and 6 Children were booked efficiently and the trip was problem free. We had family coming from interstate as well as Sydney - flights, transfers and accomodation were perfect - the service received was faultless.

One of the best online booking agents/sites I have dealt with. Good communication and ease of contact and booking.

We liked that you were happy to accommodate any requests we made to change our accommodation. You have great deals and easy to make bookings with you.
Will definitely book with you again and recommend you to family and friends.

Our holiday was truly amazing, from the minute we arrived until sadly we had to leave.
Double Six offered us pure 5 star luxury. The size of the beautiful room, the ocean views, the service with a smile and much more. The extra's that were included were fabulous, we enjoyed our dinner at Seminyak Italian, also our treatment at Aqua Perla Spa and the various cocktails. Flights with Jetstar were excellent, a very big thank you to Clare for your great service, we would love to travel again with you.

Initial reaponse to queries was not overly friendly. Apart from that consultants were wonderful and accommodating of all requests/changes. Would absolutely recommend.

We were extremely happy with the holiday organised for us. We were really pleased you could get us a direct flight and the resort was fantastic. You took the stress of organising a holiday out of our hands. We would definitely book with you again and recommend you to family and friends.

Awesome service from Travelonline!
The Mulia resort was the most beautiful resort we have ever stayed at and we’ve travelled a lot. Everything incl rooms, food, service, pools and the grounds were absolutely magnificent.

This was our sixth family holiday using travelonline in 8 years. The service we get has always been excellent, but the value for money is what keeps bringing us back. The book now and pay later option is a terrific option for families.

Certainly would book with travel on line again
Both our travel experiences has been fantastic
Europe and Thailand trips ,can't fault organisation and accommodation

We would definitely use TravelOnline again, very user friendly and straight forward for booking.

I love this company and its deals. We have been using them for 3 years in a row. I love how you can leave $100 deposit and pay the rest within 12 months.

Thank you for making our trip a great experience! You were so friendly, helpful and efficient whenever we had questions, adjustments made to our booking or needed documents sent through.
We would definitely book through you again and recommend to our friends and family!

The ease of booking a holiday through Travel Online was well worth it. Much better than trying to book it all yourself and excellent value for money. The extra inclusions were such a great bonus.
The consultants were very helpful over the phone or via email.
Will absolutely be recommending to friends and family and look forward to booking our next trip with you guys!

Customer service consultant was attentive and kept me up to date along the way without me having to prompt those ad-hoc conversations.

I would definitely be (actually I've already started) recommending TravelOnline.com to friends and family for great travel deals but also the great customer service.

Keep up the great work and hope to see more great travel deals and destinations from TravelOnline.com!

Travel Online were excellent, not only did they have the best deal around for a Fiji holiday for the family they are the only company i have booked with that i haven't had any issues throughout the whole experience. They reply to any inquiry very fast and answer all questions.

Our holiday was AMAZING, the package we got was incredible and really included everything it advertised it would.

Will definitely book again with Travel Online.