TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

Definitely will be booking my next trip through this company! Quick at replies and always kept me up to date with information I needed for my holiday.
Thank you heaps TravelOnline

Ryan Lucky

17th Dec 2019

The staff have been amazing and have helped me out whenever changes have been required, every time I have booked with Online Travel. I have recommended you to all my family and friends - keep up the great deals and good service :)

Susan Kirwan-hamilton

17th Dec 2019

Super professional and excellent communication. Rectified errors made by myself and had all transfers and accommodation perfectly organised.

Victor Jeries

16th Dec 2019

I liked the great communication with the staff as Travelonline and i liked the ease of booking our holiday. The flights and transfer were all well timed and we had no problems at all with the trip. Thank you.

Katherine Wenban

16th Dec 2019

This is the easiest holiday ever. I found an amazing deal with ‘travel online’ and went to several travel agents I normally deal with. No one could come close to the deal that was offered. Hayman Island was absolutely exceptional! Ever thing about it was amazing.

Michelle Bosiljevac

16th Dec 2019

We came across Travelonline while researching for our holiday to Fiji. They package they offer is at least 50% better value than any other travel agents we visited. The service was great. We had issues with airport transfer, but they sorted it out straight away, truly a travel agent we can trust. Have already recommended them to family, and will definitely use them again for future holidays.

Eldwin Gunawan

16th Dec 2019

Hi There,
We had a great holiday and the hotel was beyond our expectations.
Thank you so much for organizing our travel and for sorting all the unexpected delays.
Kevin

Kevin Redmond

16th Dec 2019

Nothing was a problem, all queries answered quickly and cheerfully.Would have no hesitation recommending to others

Robin Painter

16th Dec 2019

Great holiday and so easy to organise.

I would recommend Rhiannon to anyone.

Andrew Mackenzie

15th Dec 2019

The girls from TravelOnline Rachelle, Alysha, Amy and Kya are just fantastic, great service would recommend to friends and family. We did have a slight problem whilst checking in as soon as I informed them of what happened they sorted it out promptly. I will definitely book my next holiday with TravelOnline.

Loretta

14th Dec 2019

Fantastic Luxury Hotel, breakfast was something to look forward to every morning with many choices, the staff are so attentive and helpful they don’t miss a beat, we had a great time, it was just one street away from the beach, and shopping was just around the corner. We have been all over Bali and this would have to be the best trip, thank you to all the staff at Double Six Luxury Hotel for their excellent service, and Travelonline for this fantastic package

Antonio Di Lucia

12th Dec 2019

Have booked through you guys for many holidays and have recommend you to many friends. Thank you for everything.

Kari Beckley

12th Dec 2019

Very efficient and quick to respond to my questions. I would use this service again.

Juliette Newman

12th Dec 2019

We had excellent service from Rhiannon and the team at TravelOnline. I would highly recommend using this company, they have great deals and are efficient in their service.

Lindsay Khushal

12th Dec 2019

I would recommend using Travelonline, we found Lisa very helpful, always kept us updated and there were no issues. Right from the very start of us booking the package deal for our great Bali holiday It all when to plan, many thanks to Lisa and the Team at Travelonline, we are already looking at a group booking for next year

Antonio Di Lucia

11th Dec 2019

Ashleigh and her team did a great job with my travel arrangements. It's the second time I booked with Travelonline for a trip to Fitzroy Island and the service received was above and beyond. Highly recommend this agency and the people who run it.

Daniel Gelb

11th Dec 2019

Lisa was amazing with organising my last minute holiday (no notice) that I needed
Ive used Online travel for my cruises, trip to Bali, Fiji besides my recent trip to Cairns.
I will like to go back to Cairns first quarter next year

Alexander Maniquis

11th Dec 2019

Thanks Rachelle,everything went as planned and being the 1st time i've personally booked a holiday,it all seemed easy thanks to the professionalism.

Paul Lacorcia

10th Dec 2019

The staff at Travel Online were very helpful with booking our holiday in Fiji. When I emailed a query they would respond very quickly. I would use Travel Online gain to book a holiday. Thanks

Trevor Aitken

10th Dec 2019

Many thanks to all members of your team for their friendly, efficient and professional work. Our holiday was wonderful and all the arrangements you made for us ensured we travelled without any problems at all. The deal you organised at the Warwick allowed the whole family to enjoy Fijian hospitality and culture at a very reasonable cost. We will certainly be coming back to you when next we travel.
Congratulations on the excellent service you provide.
Best wishes to your team and happy Christmas to you all.
Richard

Richard Cavanagh

10th Dec 2019