TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

I couldn't be happier with the whole experience when booking our recent four friends trip to Bali. There was a great selection of resorts, by far the cheapest I found online, even after comparing with the hotels direct. We received a lot of extras and even a further room upgrade at the Padma Legian.

Narelle

2nd Dec 2019

So easy to book through travel online with good service, ease of use, great deals and good service when calling to find out information or change anything on the booking.

Thanks Travel Online

Linda Augusto

2nd Dec 2019

Great resort and the price and inclusions were awesome. Will definitely use again with the right resort and price.
Thank you

Abby Bolte

2nd Dec 2019

Really happy with the positive, prompt service I received.
Had a blast on our holiday and i'm glad we booked it here.

John Hobby

2nd Dec 2019

The travel support throughout the process was fantastic. The advice given was perfect and we got the best room at the best hotel (Double Six) in Bali. We have now used Travelonline a few times and due to the success of each trip we plan on continuing to use them.

Christopher Leatham

2nd Dec 2019

Travel Online were fantastic to deal with. I was a little nervous at first dealing with an online travel agent, but their service was excellent. The whole process went smoothly and I would definitely use Travel Online again.

Eric Kolbeck

1st Dec 2019

The few times I had to contact team they were all friendly and efficient. Package was as described.. Fantastic package for price.

Wayne Hawley

1st Dec 2019

Everything worked smoothly, thank you. We had an excellent driver to and from airport.

Joy Aimee

1st Dec 2019

Very easy booking system and could always contact for any queries which were always dealt with in a timely manner. I would definitely book through Travelonline again

Robert Williamson

1st Dec 2019

Have not booked a package holiday before online but from my first phone call to then making the booking online was so easy. Had confirmation next day with consultants name, which is helpful should I have had any enquiries, followed by receiving the itinery / flight details/ vouchers.
Everything went smoothly and really enjoyed our holiday. Would definitely be looking on your website again for our next holiday.
Thank you for your great service.

Anne Elizabeth Barlow

30th Nov 2019

Thanks so much for booking my holiday to Bali this is the second time I have used Travelonline and it has been nothing but fantastic . I would not hesitate to recommend your services to all my family & friends.
It’s been a pleasure dealing with you

Belinda Kelsall

30th Nov 2019

Excellent customer service and assistance with flight cancellations. Would highly reccommend.

Jy Hildred

30th Nov 2019

Great website that gave lots of info and was easy to use. The consultant replied by email to any additional questions we had. Very easy to use and would use again.

Danielle Cameron

29th Nov 2019

Took all the hard work out of organising and did a great job sorting out all the finer details, without is issued.

Jamie Smith

29th Nov 2019

Fantastic. This was the first time we left all arrangements to a Travel Agency rather than organising everything ourselves and it all went smoothly . We didn't have to organise anything other than getting to and from Brisbane airport. Looking forward to the next trip.

Robert Gow

28th Nov 2019

Awesome service and very well organised and prompt with enquiries..Will definately be using this service again..Thankyou

Danelle Puna

28th Nov 2019

Lisa was quick and efficient. Got our hotel confirmation the next day from them following the hotel confirmation

Elly Michailidis

27th Nov 2019

Great service. Rachelle answered all our questions with out any hesitation. Totally will recommend to family and friends

Lisa Hall

26th Nov 2019

I have used your service twice and both times I have been very happy with everything .... no dramas
I have recommended you to family and friends
Keep up the good work

Mark Deane

25th Nov 2019

Normally we book through our holidays through a travel agent. This is our first time booking "on line". Everything worked smoothly and had no hassles at all with booking, the resort or external agents used e.g. Bali Res Centre and is good value for money. Would defiantly be using Travel On Line again and recommending it to my travelling friends

Susan Hansen

24th Nov 2019