TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,343 customer reviews

Excellent service, prompt return of emails and calls, flight change notifications and amendments handled efficiently. Highly recommended.

Robin Ryan

3rd Jun 2019

Very happy with the service from travel online. From the initial call and follow ups. All prompt and helpful.
My flight was delayed (advised by Jetstar) and received a call from travel online making sure I knew and asking if they could inform the accommodation etc.

Thank you travel online I will be using you again

Nicola Brincat

1st Jun 2019

I have already recommended the service of TravelOnline as it was a very smooth process, any questions asked were answered and service provided efficient and fast. Everything was organised for us, Flights , accomodation and Tours. Great service , we will be happy to use you again, Thank You.

James Mason

1st Jun 2019

great customer service, communication was excellent and prompt replies with any questions. No issues with flights or accommodation all straight forward, would defiantly use again. very competitive prices.

Zoe Jacobson

31st May 2019

Will definitely be booking with you again - are already planning a big extended family trip to the same destination.

Best thing about the booking was that it was all inclusive and everything was organised before hand. Emails were always responded to quickly even if it wasn’t my direct agent.

Have already recommended travel online to friends and family

Thank you

Zobia Nisha Louey Dean

31st May 2019

Excellent service .All paperwork,tickets etc all supplied promptly.Could not build this holiday by booking our own flights and accommodation for the price quoted.Also included resort /airport transfers.Would recommend your company to all family and friends.

John Molyneux

30th May 2019

We had to cut our holiday short due to my wife becoming ill.

TravelOnline were of great assistance to make the required changes to our flights home.

Thank you.

Hubert Joseph Petrus Esser

30th May 2019

Thank You. Every part of our trip went perfectly.
Qantas flight was 10/10
So good to hope into a clean air conditioned car , with cold water a wet towel after a long flight
The driver was professional and friendly
Centara Karon Beach is a great place to stay.
Very clean, great food and service .
Three pools , lots of choice for meals.
The spa is amazing
And so close to the shops and beach and restaurants
Will definitely book through Tavel OnLine again
Thank You

Cheryl Breen

29th May 2019

Yes I would book with you again, yes I would recommend you to family and friend.
Great communication between you and me. Not a problem at all.

Yvonne Whiteley

29th May 2019

Our trip went like clockwork. It was the first time we havnt booked direct with the Padma but they wouldnt match the quoted price from Travel online. All our rooms and transfers were as quoted/booked so i wouldn't hesitate to recommend

Kym Hooper

28th May 2019

Rachelle was knowledgeable and friendly. My whole holiday experience was very painless and i would definitely book through them again.

Megan Alcock

28th May 2019

Travel Online was easy to use, staff were friendly, professional and prompt.
I would definitely use them again and have already recommended them to family and friends.

Heidi Tucker

28th May 2019

Great service!

Katrina Katrinakarpathios

27th May 2019

Thanks, will definitely be checking travelonline.com again in the future

Douglas Franks

27th May 2019

Clare really took great care and was the only consultant that I contacted from the internet that understood the requirements when I stated that “I have not seen my wife since January and we have a 12 yr old - hence the need for a 2 room apartment!”
Everyone else just wanted to “save me some money”, but all I wanted was my needs meet!
My was so happy, as was I. I would be more than happy to recommend you and your consultants to my family and friends for their future holidays...

Shane Shepherd-ashby

27th May 2019

The team assisted in our change of plans to split accommodation into 2 resorts.
Any requests were dealt with and happy with service of team.

Narelle

27th May 2019

Thank you Claire for the wonderful service - very happy with the way you provided us with all information we need to ensure piece of mind on our holiday.

Glenn Mcilwain

27th May 2019

Overall great service, no issues with the booking service, would use it again

Warren Canning

27th May 2019

Your service was excellent, everything ran smoothly and l would definitely book with you again and recommend you highly

Christine Cowan

27th May 2019

Loved our stay from our check in to check out, outstanding friendly staff. We were there to celebrate my youngest 18th Birthday we received complimentary champagne and chocolates to our room. Thank you Crown Perth for making our stay so special and hats off to all your staff.

Ann Dry

27th May 2019