TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,348 customer reviews

All parts of the holiday proceeded as planned. Very happy that I didn’t have to worry about transfers etc falling through. Will definitely use again and recommend to others

Michelle Buckham

12th Jun 2019

Had a great experience with TravelOnline and in particular Clare. All the questions we asked were answered promptly. Our request for an upgrade was done quickly, and swiftly and no issues were had. Would definitely look at using TravelOnline again in the future.

Nathan Day

12th Jun 2019

due to my medical emergency and unable to proceed with trip, your office has assisted in a huge way in obtaining refunds vouchers for us to use at a later date

Antonio Manes

12th Jun 2019

Kelly from Travelonline was highly professional and informative. She made it easy for us to book this holiday with all questions answered. Nothing was left undone. Everything was organised right down to the last detail.
We have no hesitation in using and recommending Travelonline for booking of holidays.

Marcel Zarb

12th Jun 2019

First time I have used this way of booking accommodation and transfers , the assistance and service we received from go to finish we couldn't fault, I highly recommend people to use this service , we will certainly be booking our next years holiday the same way.

A big thank you to Louise Toomey and staff

Ann Krause

11th Jun 2019

We had another fantastic holiday thanks to TravelOnline. Great prices and service.

John Staniforth

10th Jun 2019

Very happy with our service - you answered my emails with efficiency & speed

Lynette Goodwin

10th Jun 2019

Great service, great price, easily organised, I would use Travel Online again

Leanne South

10th Jun 2019

Actually surprisingly impressed with Travel Online and Kelly's service. Quick responses and great follow ups made the experience seamless and easy. I'll recommend and also use again.

Martin Schiodtz

10th Jun 2019

Very happy with your service. All questions answered clearly and promptly.

David Irwin

10th Jun 2019

We were very impressed with travel online as this was the 1st time we have used them. Nothing was a trouble for them and if asked for something they were very helpful and accomodating. Radisson Blu Resort Fiji was beautiful

Sandra Dianne Fielding

8th Jun 2019

Our whole experience with Travel Online was great. Communication was prompt and most importantly very thorough. The quote and booking process was straight forward and very easy to follow. Our Fiji holiday was amazing and we had no issues at all. We have no hesitation in recommending Travel Online and we will definitely be using them again..hopefully very soon!

Leigh Girginis

8th Jun 2019

Excellent service. Very happy when my email queries were answered promptly. Will certainly use them again & recommend them to family & friends. Thank you to Kartika & the team.

Marienne Mclean

8th Jun 2019

Was an easy and hassle free booking.
Everything was provided as expected and we were very happy with our holiday.

Amanda Wright

7th Jun 2019

I was surprised with the deal that I got through Travelonline. I am pretty good at finding a bargain but nothing I could find could compared to the deal that Rachel Locke got for us. Phuket Horizon Karon Beach 4.5star 13nights accommodation, breakfast, dinner, transfers and airfares for two $2900. Amazing Thank you Rachel

Robert Bailey

6th Jun 2019

Very happy with service provided by TravelOnline in booking my holiday. Time was taken at the initial consultation to tailor a package for me and my 5yr old son that was affordable and enjoyable. We had a wonderful time on our trip to Fiji, the resort was perfect for what we wanted and i couldnt recommend TravelOnline highly enough.

Mandy Walmsley

5th Jun 2019

All commitments etc were met perfectly & on time. Cant add to this as everything was delivered - well done

Danny Cater

5th Jun 2019

Booking our holiday with travelonline was so easy and troublefree. Everything was taken care of and we didn’t have to worry about a thing. We would highly recommend our consultant Alisha Trani who was very efficient and easy to communicate with. For instance whilst on our holiday we had a question and emailed Alisha who replied to us pretty much immediately and answered our queries. Will definitely be using travelonline to book our next holiday.

Todd Moroz

5th Jun 2019

Thank you. Everything went like clockwork. Had a great holiday.

Patricia Lee Rowatt

5th Jun 2019

Easy to book through, great customer service and the holiday was the best. Everything just worked

Christopher Hill

4th Jun 2019