TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,978 customer reviews

Always great service

Harold Dick

6th Oct 2023

Fantastic trip. Booking was easy and smooth. Pick ups were on time. Will definitely use travel online again.

James Burns

6th Oct 2023

The service from Travelonline is second to none. Communication was brilliant from start to finish. Nothing was too much trouble when there were any changes. I cannot recommend highly enough.

Mark Sandiford

6th Oct 2023

Everything ran very smoothly, great experience!

Jamie Irvine

6th Oct 2023

Lisa rung us personally to help our booking payments go through when we had difficulty, especially as we were from New Zealand. It was great to have the option to fly out of Auckland (NZ) and not just Aussie. For never using this website, we have had a pleasant experience and would definitely consider using this website in the future.

Llana Williamson

6th Oct 2023

Michelle called and text me on a Monday morning when my son and I were in a truly traumatic situation at Sydney airport, missing our flight. She calmly and efficiently found us alternative flights over the phone, sorted out our return flights and did all this with genuine concern and drive to help us. Michelle literally saved our family holiday. I cannot thank her enough. Highly, highly recommend Travel Online!!! Thank you again, Michelle.

Paul O'reilly

5th Oct 2023

everything ran smoothly and expertly

Bernard Hoare

4th Oct 2023

Great service and deal. Very happy with Bali package. Consultant did a great job!

Joanne Key

4th Oct 2023

So easy to book with, informative and overall wonderful.

Natalie

4th Oct 2023

Great service
Very much appreciated all your help
Holiday was amazing

Harry Grigoras

4th Oct 2023

Maria was excellent to deal with, very polite and friendly. Maria was able to answer all my questions confidently and made my booking experience easy and enjoyable!

William Skinner

4th Oct 2023

Excellent from start to finish. Highly recommend.

Mark Williams

3rd Oct 2023

Excellent service

John Marino

3rd Oct 2023

Excellent and efficient. Great communication all the way through. Will use again. Have recommended to family and friends already.

Roberto Melino

3rd Oct 2023

Everything was flawless and we enjoyed our holiday as well as when asking questions with Nicole she answered quickly and helped us out!

Gilbert Quevauvilliers

3rd Oct 2023

Everything from flights transfers & hotel all work well
A few hiccups with Hotel but nothing to do with travelonline
Will happily use again
Also sorted out my nieces booking for her to travel with us

Fiona Potter

3rd Oct 2023

Easy interaction, professional. When I noticed errors in the quote, they were quickly rectified. I will use TravelOnline again.

Naomi V

2nd Oct 2023

So easy to deal with and a fantastic package was put together for us. We received so many extras that would not have been included in other hotel booking sites, for a lower cost. Transfers were ready and waiting both ways, accommodation was fantastic. It was a lovely gesture to receive a bag too. We would definitely book with travelonline again. In fact, we have already made enquiries for next year!

Claire Davey

2nd Oct 2023

Hey nicole, thanks for your assistance with the trip. We had a wonderful time and Padma is a fab place to stay. And the drivers you used were so accommodating and delightful.
I wouldn't however, recommend anyone do the package we did by flying to Bali via Adelaide. Honestly, almost killed us.

Joanne Gilroy

2nd Oct 2023

Very fast and efficient answers to any and all queries asked. Very easy to use. Will happily use the service again!

Kelly Burns

2nd Oct 2023