TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,978 customer reviews

Thank you to the fabulous team at Travel online, I had so many concerns & questions with booking my holiday but you answered them all with patience & made the process very easy.

Linda Rutherford

1st Oct 2023

Amazing service from the start of the booking process right through to our trip. Could not fault TravelOnline and their competitive prices, choices of resorts and customer service. The TravelOnline website was extremely easy to navigate and the whole process effortless. TravelOnline consultants were always very prompt at getting back to me with answers to my questions and/or requests for our trip to Thailand. They were also great at communicating our requests with our resort. Travel vouchers were promptly sent through to us and they included clear instructions and details. The whole trip went to plan and we had the most fabulous time. The website accommodation details were consistent with what we got. This is the our 5th holiday, overseas and interstate, we have booked with TravelOnline and we have had great service each time we have booked, hence why we have continued to use them as our preferred travel agent. We will most definitely use them again in the future.

Fiona Meghan Catton

1st Oct 2023

Prompt response during booking stage

Bishoy Hanna

1st Oct 2023

Excellent service! Would recommend booking through Travelinline for any holiday

Melanie Curran

1st Oct 2023

Our trip to Vanuatu for our honeymoon was seamless. All communication with Emma was very responsive and quick. This is the 4th time I've used travel online to book a holiday and my 5th holiday is coming next month. Thanks for the wonderful service you offer

Ashley Coogan

1st Oct 2023

When we planned our trip, we weren't 100 percent sure how it was all going to turn out. Boom!!! All went well. Emma kept us appropriately informed to keep us confident in the overall booking. Very pleased with the service and will book again if need be. Thank you team for helping with our Family Thai's Vacation

Bradley Rac

1st Oct 2023

Handing over $$$$ to an online travel company can feel a bit unsettling as you wonder if it's all going to work out as planned. So pleased that the booking and all the arrangements were seamless! Thank you!

Benjamin Michael Unitt

29th Sep 2023

Great service, all done so easily online. Would have preferred a direct flight back to
Brisbane instead of via Melbourne, but realise flights were probably full.

Gavin Evans

29th Sep 2023

Thank you for everything; what a great holiday.

John Mcbride

29th Sep 2023

Great

Natalie Hemar

29th Sep 2023

Easy booking, kept updated withany changes to bookings, would use Travelonline again in future

Michelle Perkins

29th Sep 2023

Great trip organised by TravelOnline. We have used them a number of times as everything is always confirmed and done properly. Trips always run smoothly.

Mel O'Brien

29th Sep 2023

Easy to book , great deals.

Leeanne Robson

29th Sep 2023

Thank you for always being so helpful and attentive, following up on any requests and your prompt reply to any questions and concerns.

Daniel Bruno Jean-louis

29th Sep 2023

Great price and service. Emails responded to with a couple of hours. Prompt follow ups with the resort for my questions/requests. Pro active Comms for the upcoming trip were also evident.

Zoe Richards

28th Sep 2023

Literally every single element of the booking went off without a hitch. From the transfers, to the flights to our accommodation. All were on time and there were no issues at all. Wish you provided services for all over the world.

Lyndon Millard

28th Sep 2023

Seamless service. Follow up is excellent.

Tracy Day

28th Sep 2023

Booking and communication was easy and experience was terrific. Have and will use Travel Online again.

Leanne Joy Kite

28th Sep 2023

Very happy with travel online and their services and help with problems encountered. Thank you!

Kylie Jones

28th Sep 2023

holiday went without a hitch. everything was 100%

Guy Rixon

28th Sep 2023