TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,978 customer reviews
The girls that I spoke to regarding details of our stay were amazing and really lovely
Would definitely use your company again x
Anna Pinkus
23rd Sep 2023
Everything was seamless. Just had a 20 minute delay with locating transfer driver at airport on arrival.
Tessa Nelson
23rd Sep 2023
Great service from Kristy.
David Booth
22nd Sep 2023
Good service, no problems at all.
James Mccreadie
22nd Sep 2023
Super helpful, super easy, topped off with a super awesome holiday!! Thanks Natasha and travelonline!! See ya next year, and the year after that and the year after that!!!
Scott Norrish
22nd Sep 2023
Sensational holiday - thank you Lisa S.
Jennifer Thwaites
22nd Sep 2023
Excellent service from Emma. Everything went smoothly.
Gregory Potts
22nd Sep 2023
Awesome work Lisa and team. Everything was online re communication, but the service was excellent and clear! Thank you and looking forward to the next travel plans and booking. Cheers, Roman Berry
Roman Pedro Berry
22nd Sep 2023
thanks for a great deal with our holiday, we could not of been happier :)
Kym Hart
22nd Sep 2023
Emma, thank you for organising our trip to Bali. We cannot fault a thing. Was great communication, great pickup and drop off by driver and 10/10 for everything. Will definitely book again with you soon.
Shane Richards
21st Sep 2023
No issues at all and everything went as planned and expected.
Peter Shaw
21st Sep 2023
Always prompt and efficient!
Debra Sansom
21st Sep 2023
Easy to use website with accurate information. The ease of reviewing flights to look at alternatives is fabulous. I did need to contact via email the response was quick and issue resolved immediately. I have since recommended to
others who are as equally pleased with value for money and quality of service.
Debra Embury
21st Sep 2023
Just returned from a wonderful holiday in Vanuatu arranged by Kristy and all the team from Travelonline.
Kristy did an amazing job providing all our info and arranging all requirements making our time away extremely special.
I have no hesitation in recommending anyone to contact Kristy for any future Holiday planning!
Ian Sneddon
20th Sep 2023
Great value holiday. Everything as ad described. The admission to Finns is a brilliant addition.
Julie Jarvis
20th Sep 2023
The first time I have used your company and I am very happy with the service I received. Everything promised was delivered in spades and on time. Excellent
Ross Watter
20th Sep 2023
Very happy. Everything worked well.
Dianne Sperou
20th Sep 2023
Great prompt service
Susan Brajkovich
19th Sep 2023
Very easy to deal with and our consultant was quite helpful, though sometimes the deals advertised are not as they seem with hidden costs.
Jared Pearson
19th Sep 2023
No problems and a great holiday.
Jacquelyn Towns
19th Sep 2023