TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,630 customer reviews

Good communication for our booking and prompt notification.

Rolf Wise

26th May 2023

Staff was amazing to deal with and very helpful

Sopourn Yav

25th May 2023

Great service. Big shout out to Tammy for helping with one of our friends who was distressed and had to leave suddenly due to family death.
I'd recommend to my friends :)

Beverley Carey

25th May 2023

Our first time using Travel Online for this trip. Absolutely great - everything went according to plan and really happy with our flights / accommodation and airport transfers. I appreciated having the flexibility to change flights/airlines to suit our needs as well as the ability to pay a deposit at time of booking and then pay remainder before travelling. I have now recommended Travel Online to a few friends (who have booked) and would definitely use Travel Online again for future holidays.

Caroline Robinson

25th May 2023

Nicole was friendly and attentive. Everything was done quickly and professionally. Would highly recommend.

Lucy H

25th May 2023

Thank you so much for making our short stay holiday in Bali a wonderful one. The package provided met all our needs and gave us the opportunity to experience more than we thought we would.

Anna Chemello

25th May 2023

Every thing went smoothly

Trevor Kick

25th May 2023

Had a great experience

Sophie Macklin

24th May 2023

Great communication. No issues

Taylor Cunich

24th May 2023

I found travel online easy to work with. Information was on time if not early and concise. When I required extra information it was helpful and I would recommend their business

Paul Friend

18th May 2023

Would definitely recommend you and already have done!

Jean Johnson

18th May 2023

Absolutely fantastic customer service, will happily deal with your company again

Carmen Harlock

17th May 2023

Thank you for the instant replies to my requests. Its been a great experience dealing with you. Thank you for my beautiful bag I received on my arrival into Bali.

Suanne Clitheroe

17th May 2023

Would recommend travel online , everything was great and they were helpful when we got home and had to get a couple things sorted from our trip

Anthony Di Blasio

17th May 2023

Yes would definitely recommend

Mario Borg

17th May 2023

Our travel consultant Emma was amazing , she help organise our holiday , any questions or queries I had were answered efficiently and within a couple of hours . This is the second time I have booked through Travelonline and would definitely use again .

Andrea

17th May 2023

All went smoothly from booking to finish

Antony Brown

17th May 2023

I would definitely recommend you to organise a holiday. Everything was fulfilled according to the deal we purchased and paperwork arrived in a timely manner and the organisation of transfer, flights etc went smoothly. Everything was taken care of.

Kay Larkin

17th May 2023

We have booked our holidays through Travelonline for years now and every time they have amazing.

Tracey Collins

17th May 2023

Fantastic service and follow up - received confirmation for pickups and drop offs at airport - checkin and booking worked perfectly
Great service from booking to end of trip
Thankyou

Elizabeth Bond

17th May 2023