TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

Thank you you gave me great service Lisa I will definitely book again with travelonline Shirley

Shirley Lyon. Malcolm Lyon

7th Nov 2021

Very satisfied with ease of booking. Second time I have booked with Travel online .Everything we asked for was done certainly use you again.

John Clarke

6th Nov 2021

I have booked with travel online a few times and have found the staff very helpful.

Neville Travers-jones

6th Nov 2021

Very happy with all my correspondence and phone calls with the ladies from Online Travel. Will definitely use them again. thank you.

Monica Mary Charles

4th Nov 2021

Amy is always very helpful and prompt with booking and keeping us up to date. Of no fault of hers, we still have credit for land and airfare from April 2020 due to coronavirus. Unfortunately it has been taking a long time for us to be able to travel only within Qld and without flying.

Raquel Moores

4th Nov 2021

A great service to have when you don't have much time to plan holiday when you're always at work. Lisa and the team kept me updated with any changes to my itinerary.

Ray Krikhoff

2nd Nov 2021

The activities that were included in our package made the holiday very enjoyable.

Tyler Creber

31st Oct 2021

We use Travel on line all the time for trips to Fiji and now to Heron Island. Always found the service wonderful, with a great range of options. Everything has always gone well and we will be booking again with them

Peter Forno

31st Oct 2021

The staff always returned my emails and were helpful when i needed any queries.

Marie-line Roussety

29th Oct 2021

So happy with the service received. Definitely will be using Travel Online for future trips.

Kirstin Pawlenko

29th Oct 2021

Lisa & the team were very fast and efficient in responding to any emails and also with updating me with my travel itinerary, etc. Loved being able yo book everything in the one place, in one transaction. I will most definitely be using Travel Online for my holiday bookings again in the future!

Joshua Braidwood

26th Oct 2021

I love the way you guys are always very helpful and accomodating. Your service is excellent and I am more than happy to use your organisation for all future holidays.

Ivan Menezes

25th Oct 2021

I found your service very good in the holiday acquisition process but lacking in the quality of the accommodation.

John Dignam

25th Oct 2021

Everything went smoothly and we were very happy with the whole experience.

Barbara Batley

25th Oct 2021

We were very happy with our holiday booking and our accommodation. We would book with TravelOnline again and definitely recommend their services to others.

Shona Sperring

24th Oct 2021

Our booking was very easy to do online, I needed to make a few changes that I felt was not handled well at all.
Once I spoke to the Team Manager, he was absolutely amazing. Couldn't do enough to sort our issue out. Went way above a 5 star service. More then happy to use snd recommend this company.

Kristin Green

24th Oct 2021

Yes, we would use you again and recommend you to others. Little fuss and reassured us with our booking in these challenging times.

Anthony Dyke

21st Oct 2021

I found Travel Online easy to use, and felt that I could email/ call Lisa if I had any queries regarding our accommodation. Everything went to plan and our proposed itinerary was very clear.

Caroline Rowlinson

21st Oct 2021

Overall good service by Travel Online. Replied e-mails in a timely manner.

Larry Lim

20th Oct 2021

Great communication, timely responses and organised.

Sarah Bispham

18th Oct 2021