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TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.88 out of 5 from 16,336 customer reviews

Great package- everything was organised for is which made the pre-holiday prep very easy. This is the second time we have booked with Kristy and Travel online (we booked a Bali trip Oct 22).
Thank you and would happily book again 

Janet Brennan

2nd Nov 2023

From start to finish of booking our holiday to enjoying our holiday, our expectations were exceeded. Firstly, our booking was easy and simple. Secondly, our package had multiple inclusions that were amazing add-ons. When we got to Bali, we had private transport waiting to take us to our hotel, then we received a large tote bag that was practical and we used throughout our whole trip. Our flights went smoothly. Our hotel was unreal, we stayed at Hard Rock Hotel and was very central to Kuta and places like Waterbom which we booked ourselves. We had a VIP pass to Finns recreation beach included in our booking which was next level amazing. I will definitely be recommending Finns to our friends. I was so impressed with our booking and all our inclusions, I will definitely use travelonline again! Thankyou.

Tamara Louise Berzins

2nd Nov 2023

Very helpful. Changed dates to suit, have used Kristy before and highly recommended 

John Punton

2nd Nov 2023

A wonderful holiday was enjoyed by all thanks to the efficient, stress free experience we had with Travel Online. This was my first time booking through them and will definitely use them for my next holiday.  Highly recommend the company. 

Helen Cameron

2nd Nov 2023

Very helpful, even with all of my emails.

Melanie Woods

1st Nov 2023

Everything was organised superbly. The resort was wonderful and in a great location, transfers to and from the airport were on time and very professional. Airline tickets and vouchers were emailed and easy to access.Any questions we had were answered. We would recommend travelonline to others and would book through them again.

Michelle Robertson

1st Nov 2023

Great deals and helpful staff. Emma kept us informed all the way.

Eric John Watkins

1st Nov 2023

Excellent service and made it so easy

Lisa Jamieson

1st Nov 2023

Super easy transaction, all done very quickly and professionally. As first time users we were a little unsure, but we 100% use TravelOnline again! 
We're waived a welcome gift bag on arrival in Bali, our pick up and drop off was faultless, WhatsApp messages confirming etc, we have zero complaints.
Thanks Again

Adam Carty

1st Nov 2023

Very efficient and responsive. Process was seem less. No issues whilst away with any of the itinerary.

Jacqueline O'halloran

1st Nov 2023

We had an absolutely amazing experience with Travel Online. They were able to get us the room we wanted (no one else could) and at a great place. The service was phenominal, they quickly responded to our enquiries and had someone meet us at the hotel to book excursions. We are so very happy with the service and will use them again.

Travis Raina

1st Nov 2023

We were extremely happy with the service and holiday thanks,
Kristy.

Eric Jamieson

1st Nov 2023

Thanks travelonline,
Our trip to Fiji was fantastic.
Very well planned and all went smoothly.
Will definitely be booking with you again in the future.

Peter

31st Oct 2023

Have always had great service from TravelOnline.
Super accommodating and happy to help.
Highly recommended travel agent. 

Cinta Shone

31st Oct 2023

Everything was awesome you guys

Megan Clarkson

31st Oct 2023

fist time we have used Travelonline & everthig was great
frombegining to end. ... Loved the little surpris
on departure a very nice touch

Cherylann Lee Gibson

31st Oct 2023

Great service. Our transfers were perfect and I enjoyed using the bag whilst on our holiday, thank you for the gift. 
Thank you for helping to make our trip fantastic.

Brett Bright

31st Oct 2023

Thanks for a great and faultless holiday from booking to finish

Zaine Hollister

31st Oct 2023

First time user, excellent service, easy online booking and assistance. Great value for money.Would definately use again and would highly recommend. thank you.

Elizabeth Pritchard

31st Oct 2023

As usual travel online is very professional 
Has great specials and amazing choices
For a great holiday
Thank you

Diane Leftwich

31st Oct 2023