TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,330 customer reviews
Good service, thanks Kristy
Nicholas Butler
18th Nov 2022
Excellent service. Very helpful and assisted with the holiday in every way. Great experience
Justin Hewitt
18th Nov 2022
Appreciate there were some delays during the Covid period but appreciate the effort made getting this trip finalised
Andrew Clarke
17th Nov 2022
Happy with the service would book again
Gery Benson
17th Nov 2022
Absolutely wonderful service. Helpful and quick to assist. Our trip went to plan, with nothing going wrong. I highly recommend using this company.
Michael Elliot
17th Nov 2022
Could not fault the service we received from Kristy
Bernard Hoare
17th Nov 2022
Excellent service. All transfers and tours went ahead without any problems.
Prompt response to any queries. Would definitely recommend Travelonline.
Regards, Ann B
Ann Bradley
17th Nov 2022
Amazing thank you
Sharna Brooks
17th Nov 2022
Extremely happy with our holiday, and the customer service provided by travel online. I'm already looking to book another one of your deals. The hotel was clean and the location was fine. The staff at Dynasty were lovely, and all very helpful. We made use of Finns beach club twice, and thought it was a brilliant inclusion. Everything we experienced on the trip was great, and we couldn't have been happier. Thank you for your wonderful service.
Elizabeth Fowler
17th Nov 2022
Adriana Boros
17th Nov 2022
Simple and easy online process.
Brian Jones
17th Nov 2022
The end result was great. We had booked pre-covid, so obviously it was a little stressful not having flexibility in using the money spent. Hard for Travel Online dealing with it all so did a good job.
Kim Roberts
16th Nov 2022
Yes, I would recommend you. Airport transfers were good. Must say thank you for the lovely gift of the nice beach bag. Came in handy.
Our only problem we came across was the cancellation of our connecting flight from Melbourne to Sydney. Of course, this was out of your hands. We were stuck in Melbourne airport for 8 hours. Which made our return trip feel like a full day.
Ronald Lawrence Such
16th Nov 2022
Thanks to Lisa it was an extremely easy process booking our holiday.
Communication was a 5 out of 5 with Lisa.
Thankyou Lisa for your excellent customer service.
Amanda Garlick
16th Nov 2022
Always fantastic
Narelle Mather
16th Nov 2022
All queries were replied promptly. Everything was clear and straight forward. Polite interactions throughout.
Troy Gourgaud
16th Nov 2022
Amazing I've never used your company before and will now always be my first choice thank u so much
Karen Graham
15th Nov 2022
Great experience
Maria Garufi
15th Nov 2022
Thank you for your prompt and efficient service. Information etc arrived in good time and no problems with any of our vouchers. We came across a number of folk who had you as their travel agent and were having their " delayed by Covid holiday" and all seemed happy with the arrangements that you had made
Faith Blake
15th Nov 2022
Highly recommended! Will definitely use TravelOnline again!
Communication was excellent. All inclusions as promised. Great value for money.
Amanda Hallcroft
15th Nov 2022