TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,980 customer reviews

Very impressed

Keely Carter

14th Dec 2021

Hi, we had a lovely holiday and really enjoyed the hotel and facilities at the Sofitel Fiji.
A couple things we found annoying were the uncertainty of what our food and beverage package included. The documents you provided us with noted where we could eat our meals, but did not say there were any restrictions to the menu. The staff at the Sofitel seemed confused and introduced an 'Inclusive menu' that limited our selection of food and beverages. They also stated we couldn't order food poolside however your documentation said we could. This became a bit embarrassing as we didn't want to argue with such lovely, helpful people. Had we known of the limited menu, we may not have chosen it. This also meant you became bored with the menu.

Another thing to note was the high cost of COVID testing pre travel. This could have been better explained prior to payment for holiday.

Overall though the Sofitel and people of Fiji must be congratulated on how they handled the travel bubble. I would highly recommend people visit Fiji. We felt very safe and at low risk of exposure to COVID-19.

Many thanks
Peter and Sue

Suzanne Dutton

14th Dec 2021

I've been on a few trips with Travel Online and have found them very professional and always willing to help. Amy has been a great organiser.

Helen Walsh

12th Dec 2021

Thank you for your service.
Will be back
Cheers

Antonio Alegre

12th Dec 2021

Impressed by the service - everything was well organised and the cost was less than booking direct.

Claire Richardson

11th Dec 2021

Happy with service provided..,

Ajit Khokhani

10th Dec 2021

Great service. Would happily book with TravelOnline again

Meredith Vandersee

8th Dec 2021

Definitely book with Travel Online again. Prompt responses, low prices and very helpful.

Emma Ferrie

8th Dec 2021

Great service from everyone.

Marie-line Roussety

7th Dec 2021

Great service, very good experience. would definately use again

Matthew Willing

7th Dec 2021

The staff at travel online have always been there to answer any questions I had and they made the booking for our trip to Daydream Island very easy. Everything happened when it should and on time.
They sent lots of reminders and suggestions that made our trip very memorable.
I would recommend them to family and friends and would book another trip with them.
Thanks for everything.

Robyn Schroder

6th Dec 2021

Great value rates for family holidays.

Cinthia Krysiak

6th Dec 2021

Great service , great deals

Matt Darlington

6th Dec 2021

My holiday to Bali was cancelled in 2020 and I cannot speak highly enough about the Travel Online staff. They have answered every email and been helpful with my credit and and subsequent bookings.

Robyn Slater

6th Dec 2021

Easy Transition, good correspondence ,Would recommend to family and friends.

James Smith

3rd Dec 2021

From the online booking, to the actual trip itself was relatively easy! Had no problems whatsoever and any queries I had was swiftly dealt with. We had an amazing trip, and will definitely book again. The process was fast and everything went smoothly. Many thanks to all involved, my mother and I had a wonderful trip celebrating my birthday gift. Thank you will be booking again soon

Tracey Beemster

3rd Dec 2021

Have used Travel online quite few times and once again they have been brilliant online service is excellent, love the Crown Perth deals and hope there is more of them for next year.

Josephine Few

2nd Dec 2021

Great service would book again

Bev Brideson

2nd Dec 2021

First time booking with you but will do again for sure so easy would definitely recommend to my friends and family.

Michelle Flessas

30th Nov 2021

We were very pleased with the service and help provided.
We certainly will use your service where we can in future.

John Sloane

29th Nov 2021