TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

Your service was prompt and efficient.
Yes we would book with you again thank you.
We are happy to recommend your service to others.

John Day

5th Sep 2014

Easy to use, great value and communication. I would definitely book through again and recommend.

Ben Lane

4th Sep 2014

Very easy to book through with your service and will use you again next time.

Anne Thompson

4th Sep 2014

It was simple to use your service. When I had questions, they were answered. The emailed information was helpful. Thank you

Catherine Williams

4th Sep 2014

the fact I spoke to a real person who had been to Fiji and knew something of the resort I had booked was fantastic! Danielle was diligent and friendly all information given was straight forward and all my questions answered. I couldn't have had a better experience if i'd gone into a travelagent myself!! will definitely use you again and have already recommended you to all my family and friends.Thank you Danielle for a stress free trip!

Carol Isaac

3rd Sep 2014

Your service was very good. Everything fell into place with no problems. Happy to book with you again.

Ross Spencer

3rd Sep 2014

Hi Clare
I enjoyed the whole experience of booking our holiday online with you. We had a number of phone conversations and I found you to be helpful, friendly and well informed and provided prompt quotes. Booking our holiday including flights, transfers, resort bookings was hassle free. I would definitely book with you again bad recommend your service to family and friends

Peter Lausberg

3rd Sep 2014

Emma was very helpful and always communicating with me in regards to the trip.

Susanne Oswald

3rd Sep 2014

easy and affordable will use again

Maureen Rae

3rd Sep 2014

The service was very friendly and accommodated all requests where possible. Would use Travel online again.

Michael Joiner

3rd Sep 2014

I am absolutely thrilled with the service received.
I was so impressed that I received a phone call on Sunday morning when our flight was delayed.
After missing our connecting seaplane flight, everything was arranged for an alternative transfer by Natalie without us having to lift a finger.
I am so grateful.
I will be using Travelonlne for all my travel bookings in the future!
Thank you again!

Peter Kemp

3rd Sep 2014

Had very prompt and excellent service. The prices was reasonable and our holiday experience was really made even more full filling due to the fact that we where kept up to date as to what our agenda was.
Have always been a flight centre customer but now have changed over to travelonline as they are more accomodating and gave better service and prices. Our travel consultant was fabulous and made the experience so easy- well done, keep it up

Esthe Davis

2nd Sep 2014

The service was fantastic, can not fault a thing, was worried about doing a sale for such a large amount online, but made a great choice, Rochelle & the team were super prompt with replies etc., a lot quicker than any other agent I have dealt with in the past. Will always do my bookings through Travel Online in the future.

Adam Oliver

2nd Sep 2014

will book again

David Du Toit

2nd Sep 2014

Excellent service and good value compared to other companies. Better service than from providers in my own country (UK).

Nicholas Osborne

2nd Sep 2014

Loved your service, so easy. Would thoroughly recommend and look forward to your specials in the future. Would do it again this way.
Pauline and Andrew

Andrew Edmunds

2nd Sep 2014

Always helpful whenever I phoned or emailed and very prompt with reply's.This was the first time using a online booking service as always went direct to travel agent but couldn't be happier would use travel online again

Janene Sruhan

2nd Sep 2014

Communication was good, everything ran smoothly whilst overseas

Sarah Frith

2nd Sep 2014

Thank you. You provided everything we needed and the additional options were good when selecting the right package for us. I will definitely be using this site which is like a one stop shop eg. airfares, accommodation & transfers with other additional options we did not use. The only thing I thing that could be improved unless I did not see it was that Shangri-La is a no cash resort except for the odd the shops. I wasn't aware of that and had cashed $3000 which couldn't be used on the resort unless I was leaving to shop offsite which wasn't really warranted. Otherwise fantastic - the Fijian people is what sold it for my family and I. Thanks

Raymond Fuimaono

2nd Sep 2014

Easy to access and efficient in processing.

When there appeared to be a family issue that might need the holiday to be postponed, Emma provided quick details on additional costs of doing so. Fortunately, no postponement was necessary.

Peter Windle

2nd Sep 2014