TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,997 customer reviews

Lisa and the team were fantastic, I was hesitant to use an online service to begin with, however all our queries were answered efficiently and our trip was seamless. It was so well organised and we had the best time on our vacation. I highly recommend Travel online and will use their services for future travel arrangements.

Alana McKenzie

26th May 2019

Kelly organised a great short break for us. She booked flights which gave us the optimal time at our resort, and all connections and transfers went seamlessly well without us having to spend time waiting for very long.

We chose the Intercontinental resort as we are rewards members and past guests, which Kelly noted, and they were very generous and upgraded us from a garden room to a beachfront suite, and threw in some lovely extras as well.

The only thing we didn’t use were the massage vouchers for the place near the airport, we would have really appreciated having those at the resort, or a day at the island which I notice is now on offer.

Kelly has been prompt in all her communications with us, assisted with any questions or changes eg flights, we asked for and has been professional and helpful from start to finish.

We would be happy to use your company in the future and would recommend you to family and friends.

Ian W

26th May 2019

Service was fantastic, no problems whatsoever with flights, transfers, hotel check in etc, everything went smoothly, will definitely book another trip with travel online

Jade Kennedy

26th May 2019

Service was excelent,
The car to and from the airport was very helpful.
and the extras were appreciated.Thanks

Mr & Mrs Czerniawski

26th May 2019

No stress process. Would highly recommend.

Justin Carabott

26th May 2019

Working in a customer service role myself, I was suitably impressed with Marleen’s high standard of customer service. Being that our booking was made last minute, Marleen handled all the arrangements - flights, accommodation and transfers both promptly and efficiently. Based on such excellent service, I would feel confident in booking my next holiday through Travel Online.

Philippa Lyn Harris

25th May 2019

Good service - would use your services again.
Thanks.

Graeme Wood

25th May 2019

I will only use travel online from now on and will and have been recommending!
Thanks for a memorable family holiday

Paul Carroll

25th May 2019

We were very happy with the service we received. We would definitely use Travelonline again.

Jonathan Lorbeer

25th May 2019

We had a great experience booking through travel online. Highly recommend

Joshua Blewitt

25th May 2019

Service was amazing
This was the first time we have booked through travel online
The process was seamless and efficient
We will definitely be recommending travel online to all of our family and friends and will be using travel online for booking our holidays in the future

Rebecca Stone

25th May 2019

Thank you. Our holiday to Phuket was flawless. We had an enjoyable time with no added fees or costs.
The Tours and Transfers were met on time
Thank you Staff of Travel Online

Gail Stewart

24th May 2019

Our travel arrangements went very smoothly. Thank you

Gail Stewart

24th May 2019

Everything was smooth and well planned. We would use the agency again

Christine Juodvalkis

24th May 2019

Everything was taken care off. Really pleased with our trip.

Geoffrey Waldron

23rd May 2019

Have booked many times with Travelonline and nothing is too much trouble. They make the booking process very easy. Thankyou

Mary-jane Osborne

23rd May 2019

Great friendly, informative service with good prompt communication

Amanda Shore

23rd May 2019

Great communication and information

Heather Mcanearney

23rd May 2019

Kelly was very helpful with our original booking and patient with me when I did think of extending our booking. Will certainly follow up with Travelonline for future holiday bookings.

Mary Atkins

22nd May 2019

Amazing service, kept me informed throughout the whole process and checked how our holiday was

Cassandra Brown

22nd May 2019