TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,988 customer reviews

Accommodation, facilities, food, location, general hospitality excellent

John Palmer

3rd Nov 2019

Excellent prices and friendly, efficient consultant.

Frank Spera

2nd Nov 2019

I have booked twice with Travel on line both to Fiji and both to Naviti awesome service.

Christopher Lawson

1st Nov 2019

Fantastic deal although we didn't use the Finns Beach Club voucher at all. Staying at the Padma has renewed my husband to actually want to go back to Bali again as long as we stay there. The property is superb and the Travel Online deal and service was too. No hitches at all. Congrats we will be booking through you again.

Steven Ford

1st Nov 2019

Service was excellent. All queries were prompted attended to by several different staff members. Always helpful and courteous.

Peter Ledger

1st Nov 2019

This was the 1st time we've booked a holiday totally online. We found the service we recieved from Rochelle to be terrific. Flights and accommodation very easy. Yes we would recommend and re use this online holiday booking service again

Belinda Davi9

31st Oct 2019

Fantastic customer service. We will only travel with them in the future! :)

Judit Koval

31st Oct 2019

Efficient, friendly service. Very patient with what seemed at one stage like a long list of queried.

Maurie Young

31st Oct 2019

This was the first overseas trip I have booked without going into a travel agent and I admit I was a little apprehensive but our holiday went smoothly from start to finish. A seamless booking process. Will definitely recommend to family and friends. Thanks travel online.

Amanda Clark

31st Oct 2019

Sensational service
Best website ever
Phone contact with 3 different people all exceptional
I’ve recommended your site to numerous friends and family
I will solely be using you guys for any travel you handle in the future

John Marcus Ferguson

30th Oct 2019

Helpful and efficient, my booking was seamless and stress free.
Would use TravelOnline again.

Christina Lister

30th Oct 2019

Great service, love the fact you can get a full quote online and edit your quote if needed.

Would definitely use Travel online in the future!

M & V Arnold

29th Oct 2019

Easy to deal with, fast quick and friendly.
Would definitely deal with you again and have already passed you on to some friends.

Catherine Mason

29th Oct 2019

Absolutely faultless, from start to finish! All emails were responded to very quickly. Nothing was a problem. Will definitely be booking again with Travel Online. Thank you so much to all of the Consultants, they certainly took the stress out of organising 2 groups for our holiday. Thank you Rachelle!

Janine French & Group

Janine French

29th Oct 2019

First time booking online which is always daunting. Whole package including flights, accomm, airport transfers, and travel insurance. All correspondence via email. Not a single bump in our experience booking through Travel Online with Rhiannon. Everything organised for us ahead of time without confirmation. Will definitely be using TravelOnline again and recommending to family & friends. Thanks again!

Jaimee Ahrens

29th Oct 2019

Your service was very professional, from the initial booking, through to the agent in Phuket who confirmed our tour and hotel pickup for our return journey. The hotel was exactly as described and it was cheaper to book through you rather than direct with the hotel. I would definitely book through you again.

Jay Allen

29th Oct 2019

I can not fault anything about the service I received from TravelOnline.

Thanks for everything :)

Jaymz De Laine

29th Oct 2019

Second time using travel online and can’t fault

Timothy Eva

28th Oct 2019

Travelonline made everything very easy and were great to deal with, we would definitely recommend and use them again in the future

Daniel Ryan

28th Oct 2019

Wonderful communication. We were kept up to date and we'll informed. Very happy with the service.

Graeme Beckerleg

28th Oct 2019