TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,988 customer reviews

We had great help from the team when we had to reschedule our long plan trip just three hours before we were meant to depart. The team really helped us through a tough and stressful spot!

Lucas Carr

15th Nov 2019

We’ve never bought travel online so we were a little concerned as there are many disasters we’ve heard in the media. Surprised spectacularly though! This company was awesome to deal with. The booking, payment then travel experience was seamless & perfect. The accommodation was amazing with the best breakfast We’ve ever seen! Padma in Legian Bali! Jetstar was great too. All in all we highly recommend Rachelle and Travel On
I’ve. Will use again for sure. Congratulations, Brett Ralph

Brett William Linden Ralph

15th Nov 2019

It was honestly such an easy painless experience booking this holiday. Everything went smoothly and there was good communication. I would definitely use this service again if another suitable holiday deal came along

Steph

14th Nov 2019

Your service was second to none. Excellent. Very very happy. From our airport transfer to the resort and back. We are definitely going to book another holiday with you. Thank you so much Ashleigh. You were awesome!!
Everything was perfect and thank you Travelonline.

Nadene Hennen

14th Nov 2019

No hiccups Staff knowledgeable helpful and they kept us well informed all the way
Thank you Travel Online

Vincenzo Demasi

14th Nov 2019

Bookings went smoothly and efficiently. Changes from the airline were passed on. We'd love to book again, especially if there is a kids fly cheap deal again :-)

Adam Mulukin

14th Nov 2019

Had a fantastic holiday, everything was smooth from initial booking through to the departure at the end of our holiday. Would highly recommend TravelOnline and the Padma, we are currently looking at rebooking the same package for next March. Thanks again to Lisa and the team at TravelOnline and thanks to the wonderful staff at Padma Resort Legian.

Annette Z

Annette Zerial

14th Nov 2019

Hi Clare
Thanks so much everything just worked.
Transfers spot on
Check in and bonus massage at off location.
We will use travel on line again next year.
Thanks Ammanda

Ammanda Hopkins

13th Nov 2019

Totally impressed with all your work on our behalf! Very efficient, and professional, AND caring!

Dianne Ginis

13th Nov 2019

Fantastic service this is the third time we’ve use this company and I’m just about to book my next holiday and I’ve only just hopped off the plane.I would not book a holiday with anybody else honestly they’re so simple and easy to deal with the staff are fantastic and the inclusions you get by booking with travel online a great

Colleen Jenkins

13th Nov 2019

Service was great and the whole trip was well organised which made it easy for us to travel and enjoy our time

Isabelle Owen

12th Nov 2019

This is my first experience with Travel Online.
Danielle's helpfulness made it so easy for me to be clear on the options, prices and best fit for our holiday. Although this changed through multiple options in Hawaii and then to Vanuatu, Danielle was ever patient and helpful.
The cost of the vacation is far better when compared with other travel agents.
I will certainly book via Travel Online again.

Warren Van Wyk

12th Nov 2019

We had a fantastic experience booking our holiday through travel online. Our agent Rachelle was always very helpful and prompt at answering our emails and organising our holiday. Would definitely use travel online again!

Jane Van Munster

12th Nov 2019

I would highly recommend your service . We had a great holiday , and everything had been booked and organised so well for us . Thank you very much

Debbie Mazic

12th Nov 2019

We had a terrible experience with another company which left us without accommodation for our first family holiday. With very short notice we were able to book and confirm our holiday through Travelonline. The whole process was easy and everything went beautifully. We will be looking to book future holidays with them.

Lauren Skinner

11th Nov 2019

Easy to deal with. The booking process was easy to navigate with no issues. Any questions or enquiries we had were answered and dealt with promptly. Best of all, the quote we got came in $950 cheaper than Flight Centre quote for same flights/resort, so that gave us a HUGE saving we could spend on upgrading our room and more importantly......cocktails!!!!!!

Catherine Anderson-rule

11th Nov 2019

Excellent service once again! Will always book through travel online. Awesome deals. Have recommended to many of our friends

Tristan

11th Nov 2019

Staff were very helpful.
Online chat was used to discuss the details, and the support team wass very helpful and able to clarify all my questions. At the end, they organized the booking and send me all the necessary details and vouchers.
Will definitely recommend

Karthic Jayanthi Chinnaiya

11th Nov 2019

Travelonline were amazing - it was so easy to book with everything included. Easy to contact if we had any queries. I would definitely book my next holiday with them :)

Dean and Beck

11th Nov 2019

Nothing not to like , everything was taken care of by Rhiannon, very efficient and made it so easy , highly recommended.

Daniel Glassford

10th Nov 2019