TravelOnline Reviews

Travelonline service was great! good specials too.

Was uncertain about some travelling aspects closer to the time but it all went to plan.

Regular updates on government changes and needs are good as we needed to look at some many sites individually.

Our second time booking with TravelOnline. Great value for money and the voucher system works well. Better Phone service and quicker response to emails would be an improvement.

Found Travel Online a great company to deal with, easy and convenient booking system with great discounts available.
Would definitely recommend to my family and friends

Very easy to book online. Would book with Travelonline again. I actually like their website for holiday inspirations.

First of all, Thank you Kristy for your great service in assisting me with our holiday to Fiji.
You have made this holiday stress free.
It has been are great experience for us to travel somewhere different and we enjoyed our time away from home.
We are looking forward to our next holiday with the rest of my family in the foreseeable future.
I have recommended Travelonline to family and friends for their future holiday.
Many thanks again

Travel online were great in aspect out holiday We will book with them again.

None

Great customer service, will definitely use Travel online again in our future holidays!

Great support through the covid years. We originally booked the holiday two years ago but had to defer twice due to the impact of covid on travel restrictions. Travel Online managed our case throughout eventually enabling a wonderful holiday experience.

Well organized ...
We waited for a return on particular enquirery and Shameem got back to us promptly.
I would book again through you

Really good value, loved our trip!!!

Was ok. Took awhile to answer questions but got our answers well before our trip.

Good service with good value for money for this trip.

Excellent communication at all times, very helpful people to deal with, highly recommended

Kristy is always quick to respond via email and super helpful. It's a shame one can't always get through on the phone, but otherwise good to deal with.

All ok , but had to chase up travel paper work a week out . Another travel consultant did it after many attempts to contact them.

Fantastic service, easy to book and we got a great rate on all parts of the holiday. Would 100% book again, and in fact plan to for same time next year.

With itenary flight changes and general questions all were attended to superbly and quickly.

Great service. Organised very well. Amazing trip and great recommendation regarding dates and location. I would book again with travelonline. Nearly everything went smoothly and we were happy with the service.

Just some feedback:
- I wasn't aware of the meal package on the island - i would have liked more information regarding this before we left.
- Long timeframe for response to emails. Over 2 days which i found frustrating.
- Our taxi from airport to boat was part of the package, but it wasn't made clear that the return taxi from boat to the airport was not pre-booked for us. We were stuck for a while at 6am after the boat dropped us from Castaway to find a taxi to get to the airport. This should either have been pre-booked, or communicated to us that we would need to organise this.

Very organised and smoooth