TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 16,336 customer reviews
Kristy was amazing she was so helpful and accommodating to chages
that we had to make. Kristy was always prompt in replying to emails.
Kristy made my first overseas trip very easy, I could not have asked for more.
I would highly recommend Travelonline to all family and friends
simply based on Kristy's assistance. Thank you so much for a great trip
Brian Robbins
9th Oct 2023
very helpful
Keith Varndell
9th Oct 2023
Everything was organised smoothly.
Clarette Goodhead
9th Oct 2023
Great service
Lynette Smithard
9th Oct 2023
We received the best customer service and the recommendations, information and service that was provided to bring all the travel arrangements went smoothly. I would certainly recommend the help and advice from the TravelOnline consultants
Terrence Grant Hill
8th Oct 2023
Great service and respod quickly.
Effy Bonaccurso
8th Oct 2023
Easy to deal with and take the stress out of travel.
Elizabeth Rosser
8th Oct 2023
Honestly great service, we didn't have any issues with any documentation. Both airport transfers were lovely and on time I also received a lovely beach bag which I used! I cannot fault the service! Very happy customer and will book again
Brittney Manning
8th Oct 2023
excellent as usual
Andrew Lebrun
8th Oct 2023
Excellent service and communication throughout. Highly recommended.
Nicholas Wells
8th Oct 2023
I always have a great experience with Travel Online.
Kristy was fantastic. I got a response promptly and then sent my travel vouchers.
Arrived at the hotel with no problems at all.
I will continue to use Travel Online.
Thank you very much.
Kind Regards,
Anita Utting
Anita Utting
7th Oct 2023
We had a fantastic experience booking through Travelonline and would definitely use this agency again in the future. We were really happy with the Thailand package we received which included flights and accommodation and any issues/queries/requests were promptly addressed through immediate responses. Thank you so much.
Jaarl Enbom
7th Oct 2023
Thank you for helping us create a great package deal for our family. Everything ran as smooth as possible and knowing we could call on TravelOnline made us relax and took the stress out of travelling. Thank you.
James Walker
7th Oct 2023
Easy and great
Beverley Kennedy
7th Oct 2023
Easy to book, all transfers & hotel perfect. Any queries dealt with promptly.
Kathryn Feldmann
7th Oct 2023
Great service - highly recommend :)
Charlene Palaiyan
7th Oct 2023
Easy from go to end. Answered queries efficiently and we had a brilliant holiday. Thank you!
Regina Taarnby
7th Oct 2023
No fuss booking. Eased organisational requirements of lining up flight, transfers, and accomodation.
Met at the airport for transfer to accomodation seamlessly.
Will definitely keep our eyes on upcoming deals to use travelonline again!
Melanie Loy
6th Oct 2023
Always great service
Harold Dick
6th Oct 2023
Fantastic trip. Booking was easy and smooth. Pick ups were on time. Will definitely use travel online again.
James Burns
6th Oct 2023