TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.7/5
Google Reviews
4.3/5

Customer Service Reviews

4.87 out of 5 from 15,636 customer reviews

I did ring a couple of times and left messages for someone to call me back - I missed their call but couldn't speak to someone personally.

Druscilla Fabretto

19th Nov 2022

Emma was extremely helpful during the whole process of rebooking due to covid.

Benjamim Profke

19th Nov 2022

Would definitely recommend Travel online.
Great value for money and easy to book.
Thank you

Brad Wilson

19th Nov 2022

That was a prompt and reliable service. Thank you.

Wolfgang Kasper

19th Nov 2022

Easy to book and got all the information we needed for the trip in a timely manner. The value was great as were the inclusions/extras in the package. Our holiday went completely without a hitch, with pickups, hotel, and extras all provided without any issues. I was very happy.

Nikki Brooke

19th Nov 2022

Everything went to plan. Yes would recommend.

Gavin Millman

18th Nov 2022

Good service, thanks Kristy

Nicholas Butler

18th Nov 2022

Excellent service. Very helpful and assisted with the holiday in every way. Great experience

Justin Hewitt

18th Nov 2022

Appreciate there were some delays during the Covid period but appreciate the effort made getting this trip finalised

Andrew Clarke

17th Nov 2022

Happy with the service would book again

Gery Benson

17th Nov 2022

Absolutely wonderful service. Helpful and quick to assist. Our trip went to plan, with nothing going wrong. I highly recommend using this company.

Michael Elliot

17th Nov 2022

Could not fault the service we received from Kristy

Bernard Hoare

17th Nov 2022

Excellent service. All transfers and tours went ahead without any problems.
Prompt response to any queries. Would definitely recommend Travelonline.
Regards, Ann B

Ann Bradley

17th Nov 2022

Amazing thank you

Sharna Brooks

17th Nov 2022

Extremely happy with our holiday, and the customer service provided by travel online. I'm already looking to book another one of your deals. The hotel was clean and the location was fine. The staff at Dynasty were lovely, and all very helpful. We made use of Finns beach club twice, and thought it was a brilliant inclusion. Everything we experienced on the trip was great, and we couldn't have been happier. Thank you for your wonderful service.

Elizabeth Fowler

17th Nov 2022

Adriana Boros

17th Nov 2022

Simple and easy online process.

Brian Jones

17th Nov 2022

The end result was great. We had booked pre-covid, so obviously it was a little stressful not having flexibility in using the money spent. Hard for Travel Online dealing with it all so did a good job.

Kim Roberts

16th Nov 2022

Yes, I would recommend you. Airport transfers were good. Must say thank you for the lovely gift of the nice beach bag. Came in handy.

Our only problem we came across was the cancellation of our connecting flight from Melbourne to Sydney. Of course, this was out of your hands. We were stuck in Melbourne airport for 8 hours. Which made our return trip feel like a full day.

Ronald Lawrence Such

16th Nov 2022

Thanks to Lisa it was an extremely easy process booking our holiday.
Communication was a 5 out of 5 with Lisa.
Thankyou Lisa for your excellent customer service.

Amanda Garlick

16th Nov 2022