TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,988 customer reviews

We enjoyed your company service and good quality .
We will interest to booking next time if you have any special deal!

Yen Sang Dao

6th Dec 2019

Excellent service, received updates on flights etc. Overall great experience and would use this service again.

Stuart John Paulet

6th Dec 2019

Wow. Email comms A+, highly recommend website service. Made the job nice and easy to book and receive updates about our bookings as well (flight changes etc). Will definitely keep checking out the site for deals.

Damian Dealwis

5th Dec 2019

Great service, very easy to use and offered some great deals

Michael John Priestley

5th Dec 2019

great customer service, quick to respond and very helpfull, great servicer thanks for a great experienc in Bali

Angela Flinn

5th Dec 2019

Couldn't fault TravelOnline. Everything was planned perfectly, and absolutely no issues encountered. Already looking for our next holiday through them! Such an easy process, which makes it all the better.

Michael Hickin

4th Dec 2019

First time ever booking on line and using you great service thank you will recommend to others

Francesco Piscioneri

4th Dec 2019

We had a fabulous holiday, it was central to seminyak & Kuta & opposite the beach. Relaxing with happy & helpful staff. Prices were affordable. Food was delicious and cocktails tasty!
We’d love to return again and enjoy the Balinese hospitality!
Rachel was helpful and answered our questions promptly

Cameron Edwards

3rd Dec 2019

Excellent service . Third time I’ve booked with you. Terrific price and easy to organise and staff are helpful when needed.

Thankyou!

Kate Palmer-kempster

3rd Dec 2019

Loved it. Great hotel and u guys provide a good helpful service. Thanks

Joshua Price

3rd Dec 2019

All transactions regarding my holiday where handled swiftly and communication was awesome for my requests.

Aundrea Brady

2nd Dec 2019

Hi Guys, you service was great. We had no issues at all. All Airflights, transfers and Accomodation was easy to confirm and everyone knew we were coming. Was really easy and stress free.
I will be recommending you guys to anyone who asked me.
Thanks for a care free Holiday. We really needed it.

Darren Feeney

2nd Dec 2019

I couldn't be happier with the whole experience when booking our recent four friends trip to Bali. There was a great selection of resorts, by far the cheapest I found online, even after comparing with the hotels direct. We received a lot of extras and even a further room upgrade at the Padma Legian.

Narelle

2nd Dec 2019

So easy to book through travel online with good service, ease of use, great deals and good service when calling to find out information or change anything on the booking.

Thanks Travel Online

Linda Augusto

2nd Dec 2019

Great resort and the price and inclusions were awesome. Will definitely use again with the right resort and price.
Thank you

Abby Bolte

2nd Dec 2019

Really happy with the positive, prompt service I received.
Had a blast on our holiday and i'm glad we booked it here.

John Hobby

2nd Dec 2019

The travel support throughout the process was fantastic. The advice given was perfect and we got the best room at the best hotel (Double Six) in Bali. We have now used Travelonline a few times and due to the success of each trip we plan on continuing to use them.

Christopher Leatham

2nd Dec 2019

Travel Online were fantastic to deal with. I was a little nervous at first dealing with an online travel agent, but their service was excellent. The whole process went smoothly and I would definitely use Travel Online again.

Eric Kolbeck

1st Dec 2019

The few times I had to contact team they were all friendly and efficient. Package was as described.. Fantastic package for price.

Wayne Hawley

1st Dec 2019

Everything worked smoothly, thank you. We had an excellent driver to and from airport.

Joy Aimee

1st Dec 2019