TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,949 customer reviews
Everything was organised superbly. The resort was wonderful and in a great location, transfers to and from the airport were on time and very professional. Airline tickets and vouchers were emailed and easy to access.Any questions we had were answered. We would recommend travelonline to others and would book through them again.
Michelle Robertson
1st Nov 2023
Great deals and helpful staff. Emma kept us informed all the way.
Eric John Watkins
1st Nov 2023
Excellent service and made it so easy
Lisa Jamieson
1st Nov 2023
Super easy transaction, all done very quickly and professionally. As first time users we were a little unsure, but we 100% use TravelOnline again!
We're waived a welcome gift bag on arrival in Bali, our pick up and drop off was faultless, WhatsApp messages confirming etc, we have zero complaints.
Thanks Again
Adam Carty
1st Nov 2023
Very efficient and responsive. Process was seem less. No issues whilst away with any of the itinerary.
Jacqueline O'halloran
1st Nov 2023
We had an absolutely amazing experience with Travel Online. They were able to get us the room we wanted (no one else could) and at a great place. The service was phenominal, they quickly responded to our enquiries and had someone meet us at the hotel to book excursions. We are so very happy with the service and will use them again.
Travis Raina
1st Nov 2023
We were extremely happy with the service and holiday thanks,
Kristy.
Eric Jamieson
1st Nov 2023
Thanks travelonline,
Our trip to Fiji was fantastic.
Very well planned and all went smoothly.
Will definitely be booking with you again in the future.
Peter
31st Oct 2023
Have always had great service from TravelOnline.
Super accommodating and happy to help.
Highly recommended travel agent.
Cinta Shone
31st Oct 2023
Everything was awesome you guys
Megan Clarkson
31st Oct 2023
fist time we have used Travelonline & everthig was great
frombegining to end. ... Loved the little surpris
on departure a very nice touch
Cherylann Lee Gibson
31st Oct 2023
Great service. Our transfers were perfect and I enjoyed using the bag whilst on our holiday, thank you for the gift.
Thank you for helping to make our trip fantastic.
Brett Bright
31st Oct 2023
Thanks for a great and faultless holiday from booking to finish
Zaine Hollister
31st Oct 2023
First time user, excellent service, easy online booking and assistance. Great value for money.Would definately use again and would highly recommend. thank you.
Elizabeth Pritchard
31st Oct 2023
As usual travel online is very professional
Has great specials and amazing choices
For a great holiday
Thank you
Diane Leftwich
31st Oct 2023
Awesome first time I have used Travelonline
Could not fault everything was there waiting as
itinerary said. Highly recommend
Scott Wilcockson
31st Oct 2023
Lisa was great. Everything was organised as ex!
James Sheehan
31st Oct 2023
Will def book again with travel online. Easy to book, kept up to date with changes and package was perfect.
Leah Tierney
31st Oct 2023
Easy to make bookings. All questioned answered.
All necessary paperwork arrived with detailed itinerary for a hassle free holiday
Highly recommend TravelOnline
John Nash
30th Oct 2023
Always helpful
Thanks for many great holidays
Gregg Longmuir
30th Oct 2023