TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,818 customer reviews
Exceptional service and promptness in replying to queries, booking and value for money
Maria Pirrottina
15th May 2025
excellent very happy with Lisa
Julie Smith
15th May 2025
We recently booked our family holiday through Travelonline, & I am so pleased we did. They were all over the detail & very helpful throughout our planning for this trip. Not one item was overlooked & the whole trip went like clockwork. Credit to them in all departments . I would certainly be chasing them up when considering our next trip. Wayne Bower
Wayne Bower
14th May 2025
The Team were very helpful when I was considering changing my plans. I didn't. The resort was excellent. Travel went well. Thank you
Anastasia Glynatsis
14th May 2025
The booking was done by a relative and all I had to do is enjoy the holiday! Everything was well organised and ran smoothly.
Sonia Stawski
14th May 2025
Can't believe that everything went as smooth as silk...from flights to coach transfers and return.
Thanks Natasha...will certainly use you again.
Noel Guillaume
14th May 2025
Got a good deal and Emma organised everything to aT.
Jari Veikko Teivonen
14th May 2025
Our booking, travel details & information was professionally delivered when needed
Thank you for the great experience.
Janelle Beavan
14th May 2025
Emma was great to deal with. Communication was quick and clear. She understood our needs and met them. Very much appreciated. Made for a great holiday.
Tracey Butcher
13th May 2025
Excellent as always thank you!
Kymm Male
13th May 2025
Great friendly service that assisted promptly with all of our questions. Have already recommended to family and friends.
Teagan Roche
13th May 2025
The service was excellent I will book again
Diane Castledine
13th May 2025
Best deal we found! Although customer service is online responses were prompt & spot on. Holiday was seamless from transfers to hotel stay & inclusions of Amusement Park. I will be using Travel Online to book all my overseas holidays from now on. We had the most amazing time & loved the extra inclusions. Fantastic, highly recommend
Ashlea Bower
13th May 2025
Great communication and easy booking process.
Catherine Lee
13th May 2025
Very easy process! Everything was all done in one place and for a great price.
Kirsten Mcalpine
13th May 2025
Natasha R was fabulous and made the booking process so easy. I would definitely recommend her to my friends.
Fiona Cox
12th May 2025
Pretty smooth process with booking. thanks
Emma Bennett
12th May 2025
Dear Nicole,
You have assisted us with a few of our trips now and we look forward to many more.
The packages make holidaying easy, with transfers and vouchers, hotels and flights.
Great service,
Great value.
Thank you
Jeanette Dreier-putland
12th May 2025
Great communication and a great smooth process
Catherine Lee
12th May 2025
Loved the service and deal from Travel Online. Really felt we got a good deal and would definitely use Travel Online again.
Bozena Klemen
12th May 2025