TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,951 customer reviews
Great communication. Hotel was great and the drivers from the airport to Ubud were friendly and helpful :)
Mark Lui
26th Oct 2023
Excellent service was received, particularly when at the last minute we required an extra nights stay due to cancelled flight.
David Scannell
26th Oct 2023
Really happy with Kristy she responded to all me emails and concerns .
Michelle Formosa
26th Oct 2023
Another fantastic, hassle free holiday with travelonline
5th time booking with them and never had a problem.
Quick to reply to any questions, great deals and always
so easy. Can't wait for next trip :)
Robert Smith
26th Oct 2023
Very easy to book with Lisa. All documents emailed and holiday went smoothly From the booking to the transfers and accommodation.
Lisa Ridge
26th Oct 2023
Awesome throughout all booking processes
Samuel Webb
26th Oct 2023
Easy to deal with, quick responses and were able to adapt my trip to suit my needs. Thank you
Jacqueline Verne
26th Oct 2023
Yes, I would recommend you.i think your customer service
Was excellent.
Anna Trigilia
26th Oct 2023
Excellent Service - would highly recommend - had the perfect holiday. Thank you Jenny and Lisa
Kate Dobson
26th Oct 2023
All arragements were on time. Private transfers were great
Colin Painter
26th Oct 2023
We had a great experience booking through travelonline and definitely would use them again. Our holiday to the Maldives was amazing and everything went smoothly from flights transfers and accommodation. Thank you for making our trip seamless!
Tiffany Hochkins
25th Oct 2023
Great deal and everything went very smoothly.
Anthony Dunstan
25th Oct 2023
Another great family holiday booked with Travelonline, thanks Natasha for everything..
Dolan Evans
25th Oct 2023
WOW!!!
Michael Cooper
25th Oct 2023
Greet overall loved the bag
Joel Hamling
25th Oct 2023
Amazing service will be using again in the future
Rebecca Jackson
25th Oct 2023
Excellent communication, all transactions were smoothly
Thank you for the amazing service.
Vivienne Vy Tursi
25th Oct 2023
We want to thank you for changing our flight to Sydney and arranging the upgrade to business class, it certainly was a pleasant surprise. We have already recommended your company to others.
Ronald Mark Bleumink
25th Oct 2023
We loved our package holiday so much, thank you!
Great inclusions & accommodation.
Sandie Forbes
24th Oct 2023
Easy booking and emails/phone call always returned
Sofia BICKLEY
24th Oct 2023