TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,949 customer reviews

Very friendly and very helpful recommend travel on line to anyone did not have any problems 

Thomas Corrie

6th Nov 2023

Our experience with TravelOnline could not have been better. It was never any trouble to hold and eventually aggregate multiple credits from trips not taken in 2020 and 2021 , and our trip to Westin Resort Nusa Dua went with out a hitch. The hotel was great, transfers spot and flights all as expected. They even had no issue accommodating our request for non-standard flights.

Gary Pascoe

5th Nov 2023

Great, easy service 

Matheus Ponciano Maciel

5th Nov 2023

Such a great deal, thank you for providing such a great value holiday package. Everything was so easy for us. 

Amanda Tabone

5th Nov 2023

Great service and great prices! Everything from flights to transfers went without a hitch. Will definitely book our next holiday through Travelonline! 

Paul Mcgregor

5th Nov 2023

Maria and the team were excellent, I would recommend booking with TravelOnline

Lauris

4th Nov 2023

All Travel and accommodation was great.Made for a very relaxing and enjoyable holiday in Thailand.Looking forward to our next trip.Thanks

Douglas Blair

4th Nov 2023

We have used TravelOnline previously and it is very easy to book and the staff are wonderful and very helpful we have used them previously and would certainly use them againll

John Lever

3rd Nov 2023

All good - very happy!

Frederick Thomas

3rd Nov 2023

Travelonline were very easy to deal with.  Everything went to plan with no hiccups 

Jill Cameron

3rd Nov 2023

Wonderful guys thank you, travelonline was suggested by a friend and 
Was great, only one tiny thing I could think of, when arriving at Denpasar didn't realise that our transfer was from you was searching for the Padma hotel so took a little while to locate driver , everything was smooth and we had nil issues thank you so much was such a wonderful experience 

Matthew Carr-lord

3rd Nov 2023

Enquiries were responded to promptly and holiday vouchers emailed exactly as promised.

Sheryl Barnett

2nd Nov 2023

We could not fault any of the people we dealt with. Would definitely recommend Travel on Line.

Nicholas Barrett

2nd Nov 2023

Your service was outstanding. If ever I had a question, you always promptly replied with an answer. Thank you so much for your wonderful work.

Karen Webb

2nd Nov 2023

Brilliant service we had an amazing holiday thanks so much!

Natalie Nakamura

2nd Nov 2023

Great package- everything was organised for is which made the pre-holiday prep very easy. This is the second time we have booked with Kristy and Travel online (we booked a Bali trip Oct 22).
Thank you and would happily book again 

Janet Brennan

2nd Nov 2023

From start to finish of booking our holiday to enjoying our holiday, our expectations were exceeded. Firstly, our booking was easy and simple. Secondly, our package had multiple inclusions that were amazing add-ons. When we got to Bali, we had private transport waiting to take us to our hotel, then we received a large tote bag that was practical and we used throughout our whole trip. Our flights went smoothly. Our hotel was unreal, we stayed at Hard Rock Hotel and was very central to Kuta and places like Waterbom which we booked ourselves. We had a VIP pass to Finns recreation beach included in our booking which was next level amazing. I will definitely be recommending Finns to our friends. I was so impressed with our booking and all our inclusions, I will definitely use travelonline again! Thankyou.

Tamara Louise Berzins

2nd Nov 2023

Very helpful. Changed dates to suit, have used Kristy before and highly recommended 

John Punton

2nd Nov 2023

A wonderful holiday was enjoyed by all thanks to the efficient, stress free experience we had with Travel Online. This was my first time booking through them and will definitely use them for my next holiday.  Highly recommend the company. 

Helen Cameron

2nd Nov 2023

Very helpful, even with all of my emails.

Melanie Woods

1st Nov 2023