TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 70,000 travellers every year trust us with planning their dream getaway.
Customer Service Reviews
4.88 out of 5 from 17,818 customer reviews
Great service, responds prompt to any queries
Kristi-lee Walsh
6th Jul 2025
Thanks Lisa for helping us organise our thailand group holiday!
Rachael Currie
6th Jul 2025
Every time I had a question etc, LisaS was very quick to respond / resolve any query. First rate service.
Angelo Prisco
6th Jul 2025
Seamless, so perfect it seamed to go to be true.
After a really hard year it was a very welcomed holiday x thanks Tanya
Rebecca Brooks
6th Jul 2025
Easy to use booking service that made our Fijian escape worry free. Everything was organised and we had no troubles at all. The price was excellent and would highly recommend TravelOnline.
Hilkka Solomon
5th Jul 2025
We have used travelonline.com previously and they did not disappoint second time around. The process from start to finish was first class. Great deals. Highly recommend.
Linda Farquharson
5th Jul 2025
Great communication and very easy to deal with.
Thanks so much.
Richelle Gamble
5th Jul 2025
Service was great and easy to deal with.
Justin Kelly
5th Jul 2025
Everything went as planned with no hassle. I messed up a birthday and that was fixed quickly when I let you know.
Patrick Seay
5th Jul 2025
From the initial quote to making a reservation, the online platform was easy to use. The entire process was really user friendly and our holiday was excellent. Everything was arranged for us and was seamless from start to finish.
Belinda Woodard
4th Jul 2025
My first booking through Travel Online was great and very smooth. Any enquiry we had I received a prompt response via email. The prices are very reasonable and all the inclusions we had were amazing and all were redeemed without hassle. We will definitely be booking through Travel Online again for our next trip.
Tyler Scamozzi
4th Jul 2025
Great service. Thank you
Rosemary Morrison
4th Jul 2025
Booking was so easy and quick and the subsequent questions, queries, changes were are handled very quickly. It was a very easy proccess am I was very happy with it.
Theresa Knowles
4th Jul 2025
Excellent service as usual. Great company to deal with. Helped in every way
Denise Kincade
4th Jul 2025
Prompt and accurate.
James Jacobsen
4th Jul 2025
Very helpful could not ask for better service
Catrina Neilson
3rd Jul 2025
I cannot fault your professionalism and the speed in which our transfer pick up was rescheduled after our flight was cancelled.
Annette Lawson
3rd Jul 2025
Have used Travelonline twice now and both times have been extremely happy with the service.
I would and have recommended Travelonline to family & friends.
Judith Moen
3rd Jul 2025
Maria was very helpful and did a great job organising a few different bookings with all of our family and friends.
MICHELLE JOY ROSS
3rd Jul 2025
So easy to deal with, great communication. Simple and easy to book and good prices too
Bradley Gerring
2nd Jul 2025