TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 14,939 customer reviews

Very helpful and easy to deal with. 

Benjamin Reynolds

10th Jan 2024

Overall great experience end to end.

Stephen Leo

10th Jan 2024

Excellent and easy process.
Best deal we found was through travel online.
Our flight was cancelled and travel online messaged and made sure we were aware and made sure we were on the next available flight.

Would 100% recommend travel online!

Martyn Critcher

9th Jan 2024

We were really pleased with the package deal and quality of flights, accommodation and tours. Everything was as promised and lived up to or exceeded our expectations. Our first choice room wasn't available but Emma contacted us promptly to make sure we wanted the alternative and the refund came through promptly. Thank you so much for a great holiday. Norfolk wasn't even on our bucket list and we might not have found it without your company.

Karen Smith

9th Jan 2024

Good communication and everything went smoothly.
Will use again.

Clive Hill

8th Jan 2024

Outstanding service, quality hotel, excellent prices. Staff very helpful. Highly recommended.

Susan Cline-watson

8th Jan 2024

Very professional and helpful 

Sonia Simone Simms

8th Jan 2024

Excellent holiday package and great, hassle free service

Craig A

8th Jan 2024

great service

Giuseppe D'alberto

8th Jan 2024

Thanks for organising everything for our holiday at Padma Resort Legian. First time using a travel agency/agent and found it to be a great experience by the service provided by Lisa and the team.

The extras of Finns pass was great inclusion as part of the package.

Hoping that there will be more good deals in 2024 as would like to use TravelOnline again in the near future

Thanks

Steve

Stephen Lightfoot

8th Jan 2024

Seamless travel booking and fast responses for any inquiries after booking. Always amazing with travel online. 

Eleanor Peterson

8th Jan 2024

Seamless holiday from flights to transfers to stay! Thank you

Sally-anne Natacha Benoiton

8th Jan 2024

Natasha was amazing and enabled us to have the best holiday

Liam Scullin

8th Jan 2024

Nicole was fantastic and helped with everything from the accommodation to the flights. Fantastic service.

Youssef Zeiden

7th Jan 2024

Awesome .. have used travelonline before and certainly would use again and recommend to others…. Transfers were both lovely and punctual. 

Stephanie Stephenson

6th Jan 2024

Great customer service

Suzanne Campbell

6th Jan 2024

This is the second time booking via TravelOnline and i have to say there service is second to none. Not only was the package amazing, their service was flawless. I'm normally someone who books everything myself (aka control freak), but I was so amazed by their packages I left in their hands and they exceeded expectations. 

Danielle Sidoti

6th Jan 2024

No issues will use again thank you!

Marianne Jug

6th Jan 2024

Everything was so well organised - flights, airport transfers and accommodation with lots of bonus discounts at the resort. Made everything very easy. Thanks for a wonderful experience. 

Roslyn Van Greunen

5th Jan 2024

We love Travelonline. They provide excellent service and fantastic holiday deals . We always choose Travelonline for our short breaks and end of year holidays. Thank you to Lisa S for your excellent service.

Effie Niarchos

5th Jan 2024