TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,939 customer reviews
Great service
John Batey
31st Dec 2023
Just BRILLIANT! What more could be said about you guys! Nothing is too much trouble for you! We are always SO confident in using your service :-) Thank you for everything you have done for us to date :-)
Lindsay Burke
31st Dec 2023
Fantastic service. Quick response to all of my questions will highly recommend. Thankyou for such great service.
Eveliana Surace
29th Dec 2023
Will always book with travelOnLine. Great simple and easy.
Stephen Hayes
29th Dec 2023
Have to say, all was very smooth. Not a single hitch, would use again every time.
Anton Bergheim
29th Dec 2023
Everything went perfectly to plan.
James Fisher
28th Dec 2023
Super easy to book and really helpful staff.
Susan Eleanor Davies
27th Dec 2023
A good value package and TravelOnline's service was very good.
Rodney Slater
25th Dec 2023
Easy with nil problems encountered.
Thank you for a lovely holiday .
Merry Christmas
Narelle O'callaghan
24th Dec 2023
Kirsty was excellent throughout the whole process. Very good communication and knowledge.
Ryan Geoffrey Clayton
24th Dec 2023
Fantastic service as always
Lynette Viandante
24th Dec 2023
Thank you for providing us with a memorable family holiday. The package at Padma Legian with airport transfers was well priced and well organised. Emails to Travel Online were answered promptly, and everything that was promised was delivered! Will definitelyuse Travel Online again!
Jody Roberts
23rd Dec 2023
Travelonline made booking our holiday very easy. We have booked more holidays since and will book more through Lisa.
Carol Miller
23rd Dec 2023
Cannot fault the service and attention to detail
Simon Lilley
23rd Dec 2023
Second time I have used this company and also has been used by many of our friends. Great service and great deals. Thanks again for the ease of arranging our amazing holiday.
Marnie Lewis
22nd Dec 2023
The service that lisa and the rest of the travel online team provider was seamless and so incredibly helpful and supportive.
Communication was supreme and the information they provided for us was excellent. I would recommend Lisa and her team without hesitation. Arrival into Fiji was also fantastic, we where greeted and given a bag which was a great bonus. We will be booking with this team again.
Thank you!
Ellice Crowell Denehey
22nd Dec 2023
I found Hannah to be extremely thorough and very helpful and most importantly quick, with all her information and advice.
Heath Williams
22nd Dec 2023
Great service and communication. The travel deals are amazing.
Highly recommended. I will definitely use TravelOnline again.
Alejandra Trajkov
22nd Dec 2023
Organized a really well planned and fun trip for us in Phuket. For the price we paid, it was really worth. Thanks Natasha and all the staff at Travel Online
Dushan Hettiarachchi
21st Dec 2023
As we have experienced every time with Travelonline excellent service and communication, thanks for you help, enjoyed our holiday. Was excellent to receive two free tickets to River Wonders and discounted second tickets.
Tanya Horsfield
21st Dec 2023