TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,939 customer reviews
We were an easy customer - in the way we knew where we wanted to stay, time etc and been to Fiji before, however everything was done perfectly. No issues. Seamless.
Scott Wearne
5th Jan 2024
Thanks was easy to book everything went well
Gary Matthew Golledge
4th Jan 2024
Efficient, friendly and informative. Thank you Kristy
Peter Vo
4th Jan 2024
My experience with Travel Online was excellent. Great service and thanks for the great gift we received when we arrived at our hotel in Bali.
Jozef Johannes Glazer Freysen
3rd Jan 2024
Very easy to deal with!!
Kelly Havebond
3rd Jan 2024
Friendly, very helpful and quick to respond to queries
Heidi Saayman
3rd Jan 2024
I've used travel online a few times for Bali, Fiji and Phuket. Best experience, they organized everything for us, flights, accommodation and transfers. Highly recommend travel online.
Fowzia Mohamed Issa
2nd Jan 2024
fantastic service - our holiday was perfectly planned - thanks for making our holiday perfect
Raymond Hancock
2nd Jan 2024
Great quote and communication was excellent. Would highly recommend
Michele Bird
2nd Jan 2024
Thank you for your amazing service- we
could not have asked for friendly and more professional service
We had great recommendations and the whole process to book our holiday was so easy
Thank you again we had such a wonderful time and appreciated your efforts in making sure all went smoothly for us
Wayne Robinson
2nd Jan 2024
Always reliable and well planned holiday.
Claire Luck
2nd Jan 2024
As usual great packages, confident travelling with associated partners as well, whatever is in the voucher is given to you in detail.
Nasly Realpe
2nd Jan 2024
Answered all questions quickly. Gave all information needed.
Ty.
Katrina Leenen
1st Jan 2024
Courtney L. Is a fantastic travel agent. She a pleasant personality.
Audrey Marie Russell
1st Jan 2024
I can't wait to use travel online again. Everything was perfect.
We will be using Lisa and her team again.
Kathleen Wincen
1st Jan 2024
We found working with Travel Online went well. They worked with us whenever we needed it and as the holiday got closer, they answered you enquiries rather quickly. There were no issues with our holiday once we were there, would definitely book with them again.
Adam Terrence Parker
1st Jan 2024
We received great service from Travelonline. The package we booked was
Excellent
Anne Hoare
31st Dec 2023
Great service, friendly staff. Prompt communication. Thank you.
Monica Druitt
31st Dec 2023
Have used Travelonline for many holidays. Very helpful.
Di Chalmers
31st Dec 2023
We have used travel online several times now, each and every time the service has been fantastic. On this occasion we have flight changes months before our trip, Travel online helped us amend our itinerary straight away.
Whilst we were away we sent an enquiry via email during the Christmas shut down, we still had a response the same day.
Thank you again Emma for helping us plan another amazing holiday.
Michelle Hughes
31st Dec 2023