TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,939 customer reviews
Great customer services always
Nathan Isaac
19th Jan 2024
Kristy found us a fantastic resort on short notice.
Matthew Harridge
19th Jan 2024
Good service & communication ,value for money
Bharath Bangalore Nagaraj
18th Jan 2024
Thank you for being patient when helping me book this trip. We were so happy with the service provided.
Katie Flego
18th Jan 2024
Great service from Lisa. She replies promptly and responds to all questions.
Neil Hall
18th Jan 2024
Prompt communication from the get go! Great service and package deals.
Lisa Bennett
18th Jan 2024
Whole booking process was easy and all queries answered promptly. Overall a great experience.
Tanya Hetherington
17th Jan 2024
Maria was so helpful! She was friendly and offered suggestions and listened to me even when I wasn't sure exactly what I was looking for! 5 stars for Maria!
Jane Fazio
17th Jan 2024
Thank you for great communication and quick with email replies.
Very convenient having all documentation emailed through.
Matthew Southam
17th Jan 2024
Easy to book, Payment easy, everything went according to plan.
Thanks for a great trip.
Leesa Marie Heron
17th Jan 2024
Very quick to respond to emails easy transaction would highly recommend
Graham Peter Burgess
17th Jan 2024
Keep on doing what you do best.
Bartolomeo Lentini
17th Jan 2024
Great communication, holiday went very smooth. Would recommend booking your next trip with Travel Online - we will be!
Bill Karayannis
17th Jan 2024
Travel Online have been amazing. We had had to change details with our bookings a couple of times and the staff were very accommodating. I would recommend using Travel
Online.
Anna Leonardi
16th Jan 2024
Super fast in responding to any email query.
Tiziana Williams
16th Jan 2024
Excellent, will use travelonline again and thank you for a well organised itinerary with our short notice booking, you were all very helpful and are a step above other travel consultants we have used in the past, not to mention competitive on pricing.
Stephen Bosworth
16th Jan 2024
Awesome holiday. My son rated it as the best holiday he has had. Thank you for organising everything. Highly recommended.
Abraham Alex
16th Jan 2024
Responded quickly to my enquiries and efficient.
Tracey Ferguson
16th Jan 2024
Lisa delivered outstanding service, promptly responding to our booking enquiries with a range of options that surpassed the resort's offerings. Her swift answers to our queries significantly enhanced our experience, ensuring a smooth transition from arrival to accommodation.
Maythee Varayudej
16th Jan 2024
Was a fantastic package. Flights were on schedule and hotel was great.
Tour was amazing and the transfers were very convenient.
Thanks Emma
Pathmavathie Koorbanally
16th Jan 2024