TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,557 customer reviews

Great communication and easy to deal with. Loved working with Courtney. So easy!!!

Kim Andrew

23rd Apr 2024

Easy and quick communication. 2nd time using travelonline and would have no hesitation using them again!

Scott Frewer

22nd Apr 2024

Very fast and friendly service. Thank you 

Josie Edmonds

22nd Apr 2024

Fantastic to deal with, our holiday ran so smoothly and nothing was too much trouble if we had any questions. Very happy Thankyou 

Jarrad Filgate

22nd Apr 2024

Great work Lisa S, we have had a reasonable amount of overseas travel but you made this trip the easiest and hassle free to date. Much appreciated and we have recommended Travel Online to family and friends for future bookings. And of course we will be back to you for future adventures 

Jarrod Mee

22nd Apr 2024

Awesome customer service and very easy to deal with. All communications are professional with any questions answered straight away.
Thanks guys

Damien Bolton

22nd Apr 2024

Good service, helpful reliable staff. I was pleased with them and would recommend them to others.

David Tarrant

22nd Apr 2024

Amazing service and always very prompt! Will definitely be using their services again! 

Saydi Nasr

22nd Apr 2024

Excellent 

Robert Groves

22nd Apr 2024

The team at Travel Online are always, helpful, efficient and responsive this is my 4th time using them and its always at ease. My go to when we travel now.

Sharmaine Gormley

22nd Apr 2024

Service was very good

Louis Julie

21st Apr 2024

Excellent service and great communication

Mahesh Hirani

21st Apr 2024

Emma was extremely helpful and speedy with her responses. The booking process was seamless and stress free. Thank you!

Nat A

21st Apr 2024

Quick, easy, simple. 
Reliable. Responded in quick time to all emails. Thanks for your hard work and service. 2nd time booking though travel online and I would not hesitate to book through you again.
Many thanks 

Grant Riorden

21st Apr 2024

We love the ease of the website when looking for holidays. The response time to queries is quick and efficient. We have used TravelOnline for four trips over the last year with a fifth booked for later this year as testament to the great service. 

Debra Embury

21st Apr 2024

All bookings were great and vouchers delivered on time. Thanks Marina Marangos

Marina Marangos

21st Apr 2024

Would highly recommend Travel Online and actually already have. 

Gillian Spencer

20th Apr 2024

Fantastic service in every way.  Kristy and her colleagues were super friendly, efficient and professional. Great service and prices with regular communication.  Very happy with everything and will definitely use Travelonline for future travel.  Thank you. 

Carol Lear

20th Apr 2024

Kristy was phenomenal, id made a mistake with dates which would have resulted in losing a day at the accommodation id payed for but not be able to use which she picked up immediately and fixed. She was great to deal with and I would 100% use again.

Jared Sanford

20th Apr 2024

Planning and booking a trip can be overwhelming, but with Travelonline, everything becomes effortless. They have got you covered and take the stress out of travel planning. I highly recommend them! Natasha was always available to help us whenever we needed any assistance with the trip, which went perfectly.

Michael Whelan

19th Apr 2024