TravelOnline Reviews

Very quick responses, great answers to questions. 
We were moved from the Naviti to the Warwick, and Natasha told us well in advance. Lots of other holidayers were not told by their travel agents and turned up the Naviti to be pushed away! 
Very grateful for Natasha. Thank you heaps! 

Great follow up, happy to assist and patient, understanding of our needs and also how to put them into the request to the hotel.

Thanks Emma, this was our first time using TravelOnline and we were really happy with the ease of booking, communication when flights were cancelled (we were aware this could happen) and ease of service (airport transfers and day trips) when we arrived in Bali.
We will definitely use TravelOnline again.

They are great company to work with and pick amazing hotels as I have used them a lot over the past year and every hotel we have had has been amazing from Bali to Thailand 
My consult from travel online Lisa is amazing 
Would highly recommend this company as they have great prices and hotels 5 star to them

Easy and convenient-priced well

Easy to deal with, very helpful with any questions you might have

Excellent communication and service 

Excellent service and we had a great trip

Always smooth dealings with booking a complete holiday.

Thank you really enjoyed your help

great service from door to door

Super helpful information; fast and easy booking process; flawless experience with airport transfers/hotel booking. Bonuses such as 4 hour Phuket tour and $100 room  credit was a bonus - made our holiday so much more enjoyable!!!! 

Yes I would recommend you, and we would travel again with your company.

timely and effective service and support, well satisfied

Always trust Travel Online to organise our holidays. Simple and quick process and good value. Thank you!

Very easy to book and very clear and concise instructions and information. It was Great value for money. This is the second booking and won't be the last. I found it a very pleasant and overall satisfying process with great variety of destinations and times offered. I had a query about a ferry that was being serviced and we were relocated on a later ferry to the island. After one phone call and inquiry to get onto an earlier one it was sorted with in 5 mins and done. That meant we could enjoy our stay as intended and really felt the team helped and provided us with the best alternative when asked. 

Easy and reliable answer all questions straight away. Hassle free would highly recommend

I found Kristy & everyone we dealt with extremely helpful. We had to make an unexpected change to our travel dates & while that was expensive it was understood by us, the team including Kristy help facilitate us making the change, smoothly & efficiently. We also left a phone in the car that trf us to the airport heading home. The driver went well beyond his duty which enabled us to recover the phone. Just brilliant. I'd definitely use this company again the future.

Fantastico service. Thanks guys

We had the most lovely stay at intercontinental resort. The staff went all the way to make us welcomed and make sure we are comfortable.
The rooms are super clear, spacious and the bathtub in the balcony was a luxurious experience.
Spa and massage was fantastic. Welcome drink and necklaces by staff was so great,
The main reason for the 5 star however goes to the staff!They are everywhere and make you to enjoy the most out of your holiday.
The food specially the breakfast was great.
Thank you for having us and we will be back soon.