TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,832 customer reviews
Very helpful and amazing
Iain Dudley Donaldson
28th May 2024
Efficient and friendly
Paul Buschenhofen
28th May 2024
Booking was really easy, hotel price was great, and hotel was amazing.
Sara Wilson
28th May 2024
Been a regular customer for several years.
Always return due to excellent service and pricing
Brett
28th May 2024
We are happy with Natasha service. She is prompt and helpful. Would like to use her service again. Travelonline service is very good in term informative from beginning to end. The airport tranfer driver Gade Budiawan is very good and helpful.
Chi Nguyen
28th May 2024
Amazing service
Jasmina Rankovic
28th May 2024
Always a pleasure booking through travel online, has no issues whatsoever.
Jayde Dickinson
28th May 2024
Very helpful
Phillip Irwin
28th May 2024
Took all the worries out of our holiday
Timothy Rath
28th May 2024
The process from the initial quote to locking in an itinerary is very easy. My queries were all addressed in a timely manner, courteously. I have in the past & will in the future use Travel Online.
Mark Rundle
27th May 2024
Great service
Aliaksei Ruban
27th May 2024
Fabulous service - fantastic holiday.
Johannes Nekeman
27th May 2024
Efficient , informative and dependable . Thankyou .
Michael Moore
27th May 2024
Team members always quick to respond to any holiday modifications etc.
Steven Mccormick
27th May 2024
Great service, easy to deal with.
Debra Clegg
27th May 2024
Lisa was excellent in assisting us to put our trip together. She was highly responsive and easy to talk to being in our home city. We will be using Travelonline and "Iknowthepilot" again for our travels as they made it easy and cost efficient for travel.
Geoff Cripps
27th May 2024
Everything went perfect from initial contact to confirmation to supplying tickets . Won't hesitate to use these guys again next year.
Gary Mounsey
27th May 2024
The booking and coordination for flights, buses and Naviti resort was faultless. Thank you Natasha.
Catherine Lymbery
27th May 2024
seamless across all areas
this is the third time I have used travel online
our holiday experience was fantastic
we had a great experience across all aspects our our holiday experience
flights were comfortable and quick
check in and out through both airports were great
our transfers from the airport to the hotel and back were great. both drivers were professional and friendly
our check in process was excellent
our room was massive, clean and comfortable
we had Rock Royalty Benefits included in our room
this was fantastic. alacart breakfast, free flow cocktails and finger food from 5.30pm - 6.30pm every night
all staff members were fantastic
overall I highly recommend travel online to anyone looking to book a holiday
Brian Cutting
26th May 2024
Easy to use online service, helpful staff when speaking to them via the phone as well. Will definitely use again!
Adam Teat
26th May 2024