TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 15,837 customer reviews
Great price for accom at Katathani. I've stayed previously 3 times and the discount meant we could spend more time there. I would have liked the travel vouchers a little earlier but apart from that, an excellent experience :)
Michelle Turner
21st May 2024
This is the first time I have used Travelonline to book a holiday. Emma B was my consultant and nothing was to much trouble for her to meet my requests. From the moment I booked I had consistent updates from Emma and everything went according to plan.
I have no hesitation in recommending travel on line for a hassell free holiday.
Emma you were brilliant.
Shane Evans
21st May 2024
Prompt and efficient
Jennifer Cronshaw
21st May 2024
From start to finish everything went smoothly. Thanks.
Peter Sheehan
21st May 2024
I felt like it was service with a smile I will continue to use travelonline and recommend to friends and family a big thank you.
Graham Woolley
21st May 2024
Great communication
Nicole Ann Pilkington
21st May 2024
Great service, good communication.
I will use again, especially if contacted with great exclusive deals or loyalty offers
Glenn Mchutchison
21st May 2024
Really great product and service from Nicole C for this trip. The Mulia lived up to expectations and we would definitely consider another trip there. Nicole provided a high level of customer service and her prompt responses to any inquiry was greatly appreciated. In considering another trip to Bali or Thailand, we would consider a fully inclusive option or ask for the daily resort credit to be included in our decision. This is definitely a deal breaker for us in the future.
Andrew Allen
21st May 2024
Travel Online have always been great and the communication is always great. Value was awesome too.
Troy Te Nana
20th May 2024
Everything worked to perfection on a large family gathering and some great included deals.
Corinne White
20th May 2024
Wouldn't hesitate to use Travel on line again.
Ian William Vaughan
20th May 2024
Everything organised for trip, great customer service
Jennifer Soper
20th May 2024
Just made easy
David Cupples
20th May 2024
Would definitely recommend your service. All travel connections where faultless.
Scott Bower
20th May 2024
Natasha was so great and accommodating and tailored our package. We loved our time in Fiji. She was always very quick to reply to emails.
Emily Vaughan
20th May 2024
great customer service :)
Ana Felicetti
20th May 2024
Great service and will book with you again. Thank you
Debra Finch
20th May 2024
Brilliant service as always we live travelling with Travel online
Michael Gitsham
19th May 2024
Couldn't be more helpful. I would definitely use them for another holiday
Katherine Van Lieshout
19th May 2024
Thankyou for providing all our paperwork which made our travel great
Karen Aggiss
19th May 2024