TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,837 customer reviews
We previously haven't dealt with Travelonline but they were very
professional especially Lisa who we mostly emailed.
Would recommend.
Shane Kelly
28th Apr 2024
This was my first time using travel online, and I would highly recommend.
The staff were very responsive and well organised.
My holiday was very enjoyable and the service providers they partnered with were very reliable and couldn't be faulted.
Stefanie Grant
28th Apr 2024
second time we have used travelonline, for Phuket travel/hotel deal, I had to get your travel consultant to register us with Singapore airlines ,so I could book seats, for the flights
the sunprime resort ,is good value ,good location, and very good staff ,kamala beach is a nice quite location .I would recommend travelonline,
William James Sutherland
28th Apr 2024
It was very easy!
Rodrigo De Sebastian Martin
28th Apr 2024
Thank you Travel Online, Lisa, Emma, Krystal, and of all the team for you professionalism and the service you provided. From the booking to the completion of our holiday your team was there, always answering questions promptly and always with kindness. We will certainly book a holiday with you again.
Mellissa Jean Livermore
27th Apr 2024
We had a very smooth trip, we did have to confirm our transfers a few times
Without being responded but they were there on time. Best price we could find for the Padma, and we love that hotel.
Paula Daniel
27th Apr 2024
Easy service to use. All correspondence was well explained for a first time user. Would recommend
Nadine Tuppurainen
27th Apr 2024
Highly recommend
Heidi Baulch
27th Apr 2024
Excellent help with my booking enquiries.
My trip was organized & booked beautifully, all feel into place smoothly & beautifully.
Tracey Argue
27th Apr 2024
Awesome service
Christopher Mills
27th Apr 2024
Thanks for all your efforts. Communication was prompt and efficient
Luke Chaplin
26th Apr 2024
What a wonderful easy going and enjoyable experience
Mathew Gade
26th Apr 2024
Great service without having to be face to face. All bookings were as promised and we had a relaxing holiday
Danniele Sim
26th Apr 2024
Great provider to deal with. Will use it again, as everything was so easy to manage. Great rates and discounts on accommodations and packages and extra care on the package. Can't wait to book for next year. Emma was very responsive and quick to assist with any inquiries.
Natalie Rose-Opasinis
26th Apr 2024
very easy to deal with
Rodney Jordan
26th Apr 2024
Always use travel online to book our holidays so easy to use and they have some great value packages.
Suzanne Lewis
26th Apr 2024
Quick and easy to book
Jodie Douglas
26th Apr 2024
Great Service and friendly staff
Great job Emma
Anthony Williamson
25th Apr 2024
I have been your customer since 2019. And every time I book with you I know I am getting the best. First my Fiji trip and now the Bali trip. I will again come back to you for another annual holiday. Thanks you
Avantee Chatterjee
25th Apr 2024
Very fast responses and easy to deal with
Joanne Russell
25th Apr 2024