TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Customer Service Reviews
4.87 out of 5 from 14,837 customer reviews
Cannot thank you enough Natasha for your courteous and efficient handling of my 8 night holiday in Patong. The fact that I was able to meet up with family and have a ball at my age was brought about by the change you made to my flight details. Rest assured that Travel Online will from now on be my preferred choice for any future travel. Please get me on your email listings as your handling of my circumstances exceeds what I would have got from your competitors. THANKS John
John Ellison
25th Apr 2024
Good communication
Anutra Leeman
25th Apr 2024
Fantastic
Kurt Lowe
25th Apr 2024
Flight got cancelled but was re scheduled no complaints everything was good
Heather Campbell
25th Apr 2024
Great service. Very responsive. Our holiday ran so smoothly without any hassles and we had a fantastic time.
Hannah Waller
25th Apr 2024
Can't fault TravelOnline and their service, I asked alot of questions and they all got answered, thankyou for all your help, will definitely book through TravelOnline again
Anna-marie Schinzel
25th Apr 2024
Good response to emails.
Marc Wilson
25th Apr 2024
First time with Travel Online and everything went to pla yes I would recommend not sure how you could improve except more packages!
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Helen Hulstaert
25th Apr 2024
Very helpful
Kerrie Faulds
24th Apr 2024
Great very reliable service that is consumer focused
Rosemary Wood
24th Apr 2024
We have had several o/seas holidays, booked with TravelOnline. All seamless to organise, good Resort and hassle free - just like a holiday should be
Leon Dolling
24th Apr 2024
Thanks team at TravelOnline. Made the process easy, answered all of our questions.
Everything was booked exactly as we requested and the entire trip went perfectly smoothly.
Cody Crocker
24th Apr 2024
Too easy
Stewart Hodge
24th Apr 2024
Kristy answered all our questions and it was a very smooth transaction.
Michael Winterling
24th Apr 2024
Emma was fantastic and answered all enquiries
With great professionalism
Anthony Williamson
23rd Apr 2024
We got a transfer from the airport to our hotel and then back
to the airport 11 nights later. Both cars were very clean and nice
to sit in. The drivers were very lovely and spoke good English.
When we got back we will definitely book with them again.
Loved the service very happy with them.
Andrew Fletcher
23rd Apr 2024
Excellent quick service by Lisa S. Not a thing was wrong with the quote and no added additional costs were received
Philip Emanuel
23rd Apr 2024
Very happy with the service.
Xia Jin
23rd Apr 2024
Great Communication from Start to Finish with everything promoted delivered.
Timothy Anderson
23rd Apr 2024
I really like TravelOnline, very reliable and trusted. We are repeat customers.
Stewart Dunne
23rd Apr 2024